What are the responsibilities and job description for the National Account Manager, Impact Glazing position at oldcastlebuildingenvelope?
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You’ll Get to Do
The National Account Manager for Impact Glazing will drive national sales growth, manage key accounts, and collaborate with product development to deliver innovative, code-compliant glazing solutions. This role represents industry-leading brands in architectural glass, metal, and glazing systems, serving commercial and institutional customers.
Strategic Account Management
- Build and maintain relationships with national and strategic accounts, including general contractors, glaziers, architects, and major distributors.
- Serve as the main point of contact, ensuring customer satisfaction and retention.
- Monitor account performance, resolve escalated issues, and implement corrective actions as needed.
Market Development & Sales Growth
- Identify new business opportunities in hurricane/impact glazing and related product lines.
- Develop and execute sales strategies to increase market share in commercial windows, doors, curtain walls, storefronts, and specialty glazing products.
- Collaborate with regional sales, estimating, and customer service teams to deliver seamless project support.
Product Development Partnership
- Work closely with OBE and CRL product development teams to relay customer feedback, market trends, and code/regulatory requirements.
- Participate in new product launches, pilot programs, and beta testing, providing market insights and training support.
- Assist in creating technical documentation, specifications, and sales tools for new and existing impact glazing solutions.
Reporting & Analysis
- Track sales metrics, forecasts, and pipeline activity using CRM and reporting tools.
- Analyze market data to identify trends, risks, and opportunities for growth.
What We Are Looking For
- Bachelor’s degree in business, Engineering, Construction Management, or related field preferred.
- 10 years of national account management experience in commercial building materials, glazing, or fenestration industry.
- Proven track record in sales growth and strategic account management.
- Deep understanding of impact glazing systems, codes, and commercial construction practices.
- Strong negotiation, communication, and relationship-building skills.
- Experience working with product development or technical teams.
- Proficiency in CRM and sales reporting tools.
- Willingness to travel nationally as required.
What OBE Offers You
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
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