What are the responsibilities and job description for the Door and Hardware Specialist - Customer Service position at oldcastlebuildingenvelope?
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You’ll Get to Do
The Door and Hardware Specialist is focused on creating door fabrication detail packages for the Door Fabrication Department.
This role is perfect for an individual who enjoys detail-oriented work, can multi-task and understands architectural drawings and specifications. This is an opportunity to build a career with an industry leader.
Job responsibilities include:
- Create Door Fabrication detail packages for the Door Fabrication Department from customer quote requests, sales orders and shop drawings.
- Check all data provided on a given project to ensure that the project is detailed accurately. (ACCURACY IS CRITICALLY IMPORTANT)
- Check for hardware compatibility with doors and frames detailed.
- Order vendor hardware for detailed projects.
- Coordinate the receipt of vendor hardware.
- Work with engineering department regarding door and frame detailing. Check door hardware schedules on shop drawings as needed.
What We Are Looking For
- Ability to read, interpret, & understand architectural drawings and specifications
- Must be computer literate and have current/proficient knowledge of Microsoft Excel and Word
- Must be able to communicate effectively, demonstrate professional conduct; excellent written & verbal communication skills and have the ability to work under pressure
- Because the job function may include communication with customers over the phone, communication skills must be clear, concise and with confidence
- Experience in the Glass or Construction industry is a plus
What OBE Offers You
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
OBE Privacy Policy
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.