What are the responsibilities and job description for the Dispatcher position at Oldcastle Infrastructure and Careers?
Job ID: 516502
Non-Exempt
Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.
Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.
Job Summary
The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer’s jobsites. The Dispatcher will also assist production with backlog reports and communicating customer needs to production managers.
Job Responsibilities
- Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
- Adjusts schedule, as needed, to accommodate customer needs
- Proactively communicate with customer their job status and product delivery schedule
- Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing
- Prepare shipment documents, certifications, and corresponding backup information for each shipment
- Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
- Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
- Ensures safety practices are being enforced including load securement
- Actively participates in training and development
- Manages all outside haulers, coordinates with loading crew for next day deliveries
- Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Job Requirements
- 2 year of dispatch experience preferred
- Previous precast concrete experience a plus
- High School Diploma or equivalent preferred
- Understanding of safety and transportation requirements
- Demonstrated written / oral communication skills
- Ability to effectively communicate, verbally and in writing
- Proficient in Microsoft Office/Excel, Word, Outlook programs
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.