Web Administrator

Job ID: 523032

Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.

Job Summary

We are seeking a proactive Web Administrator to support our IT, marketing and content publishing teams across eCommerce and multiple brand websites. This role focuses on enabling smooth operations within B2B/2C eCommerce (BigCommerce) and WordPress environments, assisting content publishers, and ensuring web applications function effectively. The ideal candidate will have experience administering web-based tools and integrations. The position will have the opportunity to help steer technological considerations to address pain points for the teams mentioned above.

Job Location

This position will be located at our corporate HQ in Atlanta, GA

Job Responsibilities

• Support for B2B/B2C eCommerce Teams
• Administer BigCommerce and related eCommerce systems.
• Manage data loads, product/customer updates, and workflow errors.
• Partner with systems teams to resolve integration and data‑flow issues.

• Support for Marketing Teams
• Join vendor meetings to provide technical guidance and feasibility input.
• Support WordPress content publishing, formatting, and site management.
• Advise on accessibility, SEO, and content structure.
• Troubleshoot publishing issues and coordinate timely resolutions.
• Establish governance standards for workflows, taxonomies, and content quality.

• Web Application Administration
• Configure and maintain web applications supporting business workflows.
• Monitor integrations for accuracy, reliability, and data consistency.
• Support API, REST, and webhook‑driven integrations across key systems.

• Technical Support & Troubleshooting
• Serve as first‑line support for website issues and manage escalations.
• Maintain troubleshooting playbooks and root‑cause documentation.

• Site Performance, Optimization & Analytics
• Monitor site performance, Core Web Vitals, and analytics (GA4, etc.).
• Recommend optimizations for UX, SEO, and accessibility.
• Build and maintain dashboards for traffic, funnel, and engagement insights.

• Security, Compliance & Governance
• Ensure environments align with security best practices (e.g., OWASP).
• Implement or support RBAC and partner with identity‑management teams.
• Support IT controls, change management, and data governance processes.

• Vendor, Stakeholder & Cross‑Team Collaboration
• Work with IT, marketing, eCommerce, and content teams to meet business needs.
• Coordinate with vendors and hosting partners to maintain stable operations.
• Support technology evaluations, RFP activities, and vendor reviews.

• Maintenance, Documentation & Continuous Improvement
• Maintain documentation for workflows, integrations, and configurations.
• Support release notes, testing, and communication planning.
• Identify opportunities for automation, governance improvements, and optimization.

Job Requirements

• Bachelor’s degree in a related field such as IT, Computer Science, Digital Media, Marketing Technology, and similar.
• 3 years of hands‑on experience administering WordPress, eCommerce platforms (e.g., BigCommerce), or other web‑based applications.
• Experience supporting marketing and content‑publishing teams, including content formatting, accessibility considerations, and SEO‑aligned structure.
• Hands-on experience administering CIAM tools such as CIS/CIC Okta.
• Familiarity with managing integrations, data workflows, and web‑application configuration.
• Strong troubleshooting and problem‑solving capabilities, with the ability to document and communicate technical issues clearly.
• Working knowledge of APIs, REST/webhook integrations, and multi‑system data flows (eCommerce ↔ ERP ↔ CRM).
• Experience with analytics platforms (GA4, Looker Studio) and site‑performance monitoring tools.
• Familiarity with web security fundamentals (e.g., OWASP Top 10), RBAC, and identity management solutions (Azure AD/Okta).
• Understanding of SEO tools, accessibility guidelines (WCAG), and content‑governance best practices.
• Exposure to cloud hosting environments, CDNs, caching layers, or DNS management.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.