What are the responsibilities and job description for the Estimator position at Old Dominion Collision Repair Center?
Estimator – Collision Repair (Client Service Focus)
Full-Time | Eugene, OR
Looking for a change? At Old Dominion Collision, we do things differently: quality over speed, people over paperwork. We’re family-owned, OEM-certified, and community-trusted for over 50 years.
We’re hiring an experienced Estimator to be the face of our repair process. You’ll guide clients through their repair journey, explain estimates in plain language, and advocate for needed repairs with insurance companies. While our repair planners handle most estimate writing, you’ll need the confidence to step in when needed.
What You’ll Do
- Be the main point of contact for clients
- Explain repair plans and answer questions clearly
- Work with insurers to approve the repairs clients truly need
- Support our repair planners with information they need to ensure estimate accuracy
What We’re Looking For
- Experience in collision estimating (3 years preferred)
- Comfortable with CCC One
- Strong people skills—communication, trust-building, and empathy matter most
- Willing to learn our OEM-certified repair model (training provided)
Why Work Here
- Supportive team, not a high-volume pressure cooker
- OEM-certified facility with modern tools and training
- Competitive pay benefits
- Stable, long-term career in a family-owned business
- 👉 If you want to work where integrity and client care come first, we’d love to meet you. Apply today!