What are the responsibilities and job description for the Community Transition Liaison Program Case Assistant/Administrative Support position at Old Colony Elder Services?
OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. APPLY NOW during this exciting time!
OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.
Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.
Job Summary:
The Community Transition Liaison Program (CTLP) Case Assistant is responsible for providing administrative support to the assigned CTLP team and performing related functions as assigned by the program management.
Job Duties/Responsibilities:
- Supports the Community Transition Liaison to operate at the top of their role and responsibility
- Accompanies the Liaison on nursing facility visits as needed
- Provides additional support to the Liaison for complex cases
- Gathers documentation needed to assist the consumer in applying for public benefits
- Assists the consumer in completing and submitting housing applications
- Conducts administrative duties as needed by Liaison, including data entry into EOEA-designated cloud-based data enterprise system
- Ensures case documentation meets the standards set forth by the Executive Office of Elder Affairs for the Community Transition Liaison Program
- Providing accurate reports as required by the department
- Assist staff in tracking waivers and recipient choice forms as needed
- Other duties as assigned
Required Knowledge/Skills/Abilities
- Excellent computer skills
- Excellent verbal and written communication skills
- Ability to respect the workplace and providers with privacy and confidentiality
- Ability to deal effectively with statistical and financial data
- Knowledge of general office procedures and equipment.
- Proficient with Microsoft Office Suite or related software.
Education/Experience:
- High School diploma or equivalent
- Associate degree preferred
- Minimum one year of relevant experience
Work Environment:
- May need to work on-site at times as needed
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift-up to 25 pounds at times
- Ability to travel and reliable means of transportation
- Must have personal computer with secure internet access at home
OCES' Core Values:
At OCES, all employees must demonstrate the organization's commitment to CARE:
- Commitment to staff, consumers, and the community
- Accountability, collaboration, and adaptability
- Respect, decency, and concern for others
- Equity, justice, and inclusion for all