What are the responsibilities and job description for the Host position at Old Chicago Pizza & Taproom?
Job Summary
We are seeking an energetic and welcoming Host to be the first point of contact for our guests, creating a positive and memorable experience from the moment they arrive. As a Host, you will manage restaurant reservations, greet guests with warmth, and coordinate seating arrangements efficiently. Your enthusiasm and excellent communication skills will set the tone for a vibrant dining atmosphere, ensuring every guest feels valued and cared for. This paid position offers an exciting opportunity to be part of a dynamic hospitality team dedicated to delivering outstanding guest services.
Responsibilities
- Welcome guests promptly and courteously, establishing a friendly and professional atmosphere.
- Manage restaurant reservation systems, including Aloha POS or Micros POS, to organize seating and waitlists effectively.
- Coordinate with the dining staff to ensure smooth table management and timely seating of guests.
- Answer phone inquiries with excellent phone etiquette, providing accurate information about wait times and reservations.
- Maintain organized front-of-house operations, including handling guest inquiries and managing waitlists with strong organizational skills.
- Support food safety standards by adhering to cleanliness and hygiene protocols in the host area.
- Assist in guest relations by addressing concerns promptly and ensuring a positive dining experience.
Experience
- Previous host or hostess experience in a fast-paced restaurant environment is preferred.
- Strong background in food service or hospitality roles that emphasize customer service excellence.
- Familiarity with restaurant reservation management systems such as Aloha POS or Micros POS is highly desirable.
- Excellent communication skills, both verbal and written, with a focus on clear, friendly interactions.
- Ability to handle multiple tasks efficiently while maintaining professionalism under pressure.
- Basic math skills for managing reservations and seating calculations.
- Experience with POS systems, including Micros POS or other restaurant management software, is a plus.
Join our team and bring your vibrant personality to life as you help create memorable moments for our guests!
Pay: $11.00 - $13.00 per hour
Expected hours: 15.0 – 35.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Benefits:
Employee Discounts, Job Training, Performance BonusSalary : $11 - $13