What are the responsibilities and job description for the Part-Time Guest Services Ambassador | Ko Olina Beach Villas with Ola Properties position at Ola Properties Inc.?
Guest Services Ambassador
Do you have a passion for customer service and sharing Aloha? Ola Properties is seeking a professional, dependable, and personable Guest Services Ambassador to help create an exceptional first impression for our guests staying in our luxury resort properties in Ko Olina Beach Villas.
Ola Properties is a locally owned property management company with 20 years of experience specializing in the Ko Olina resort area. This part-time, in-person role is ideal for someone who enjoys hospitality, takes pride in details, and genuinely loves helping people.
As a Guest Services Ambassador, you will be one of the faces of our company and play an important role in ensuring guests feel welcomed, informed, and cared for from the moment they arrive.
Key Responsibilities:
- Inspect and prepare vacation rental units prior to guest arrival, including confirming cleanliness standards, turning on lights, A/C, and welcome touches
- Welcome guests upon arrival and assist with the check-in process
- Assist with guest luggage using a luggage cart when needed and provide a full room tour
- Complete check-out inspections and other property inspections as needed, with strong attention to cleanliness, presentation, and possible damage
- Perform minor cleaning, dusting, or polishing when needed to maintain the high standard and “wow” factor of our properties
- Provide warm, professional, and responsive guest service throughout each interaction
- Assist Ola Properties Beach Villas manager with assigned tasks including but not limited to linen / storage closet organization, supply runs, guest request fulfilment etc.
If you are great with people, professional in appearance and communication, detail-oriented, and reliable, this can be an excellent part-time opportunity. We are looking for someone who takes pride in hospitality, works well independently and as a team player, and represents Ola Properties with professionalism and Aloha.
Please submit a resume or application to be considered for an initial 15-minute phone interview. Selected applicants will then be invited for an in-person interview.
Job Type: Part-time
Pay: $25.00 per hour
Expected Hours: 18 per week
Requirements:
- Professional Aloha attire must be worn while on duty (closed toe shoes and pants with collared shirt
- Reliable transportation to the Beach Villas
- Ability to commute to Ko Olina / Kapolei, HI
- Prior hospitality, hotel, or guest service experience preferred
Schedule:
- Typically 3 shifts per week
- 6-hour shifts (typically 2pm - 8pm)
- Day and evening shifts
- Weekends and holidays as needed
- Busy arrival and departure days will be a primary focus
Work Setting:
- In person
- Resort and residential properties
Work Location: Ko Olina, HI
Job Type: Part-time
Pay: $25.00 per hour
Experience:
- resort hospitality: 1 year (Preferred)
Ability to Commute:
- Kapolei, HI 96707 (Required)
Work Location: In person
Salary : $25