What are the responsibilities and job description for the Venue General Manager - Team OKC position at OKLAHOMA CITY CHAMBER OF COMMERCE?
In 2028, the Olympic and Paralympic Games are coming to the United States, and Team OKC will play a vital role in that global moment. As the organization responsible for delivering Slalom Paddle and Softball competitions in Oklahoma City, Team OKC will showcase the innovation, hospitality, and spirit of the American people while creating an unforgettable experience for athletes and fans alike.
The Venue General Manager will lead operational planning, readiness, and Games-time delivery for an assigned competition venue. The role is responsible for venue-level integration, team leadership, significant stakeholder management, operational issue resolution, and coordination across functional areas, venue partners, local authorities, security, athletes, workforce, media, and other Games stakeholders.
PRINCIPAL DUTIES
- Provides strategic and tactical leadership for complex, high-profile venue operations.
- Builds trust and alignment among diverse internal and external stakeholders and uses strong negotiation and influencing skills.
- Creates structure, accountability, and operational readiness across multiple workstreams and teams.
- Uses sound judgment, problem-solving, and clear escalation practices in high-pressure situations.
- Leads with agility, collaboration, innovation, and a strong commitment to successful Games delivery.
- Minimum of 7–10 years of progressively responsible experience in sports, event, venue, hospitality, or large-scale event operations.
- Significant experience leading complex operations through planning, readiness, and live-event delivery; major Games experience preferred.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Experience leading diverse teams and coordinating complex, cross-functional operations.
- Demonstrated budget, resource, risk-management, stakeholder, and issue-resolution experience.
- Strong executive presence, communication, negotiation, and relationship-management skills.
- Proficiency with Microsoft Office, including Excel and PowerPoint.
- Ability to work in person, travel as required, and work evenings, weekends, holidays, and extended hours during Games-time operations.
- Strong attention to detail, adaptability, initiative, and ability to move between strategic and tactical priorities.