What are the responsibilities and job description for the Service Manager / Dispatcher (Low Voltage & IT services) position at OhmComm, Inc.?
Benefits:
The Service Manager will oversee daily operations, ensuring efficient, effective service delivery and follow up.
Responsibilities include supervising and coordinating service technicians, managing client relationships, implementing service policies, and ensuring customer satisfaction. The role also involves responding to service inquiries, troubleshooting technical issues, and maintaining service records.
The Service Manager works directly with the owner of OhmComm, this is a fast-paced position. It requires attention to detail.
Required Qualifications:
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
The Service Manager will oversee daily operations, ensuring efficient, effective service delivery and follow up.
Responsibilities include supervising and coordinating service technicians, managing client relationships, implementing service policies, and ensuring customer satisfaction. The role also involves responding to service inquiries, troubleshooting technical issues, and maintaining service records.
The Service Manager works directly with the owner of OhmComm, this is a fast-paced position. It requires attention to detail.
Required Qualifications:
- Experience in IT and technology (low voltage) systems
- Skills in managing teams and coordinating service technicians
- Ability to handle customer service and client relationships
- Proficiency in technical troubleshooting and problem-solving
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Experience in project management is a plus
- Experience with ConnectWise preferred
- Ability to work after hours and weekends expected when needed