What are the responsibilities and job description for the Supervisor- Chick-fil-A : Albany Airport position at OHM Concession Group?
"My Pleasure!" Chick-fil-A Supervisor
Pay: $22 - $24 per hour
Location: Albany International Airport
Company: OHM Concession Group
Job Type: Full-time
Forget the usual restaurant headaches. Welcome to the airport. No third-party delivery apps. No street-side chaos. Every single guest is a ticketed passenger inside a secure environment. This is pure customer service. We are delivering true, back in the day hospitality, 6 days a week. (Gaurenteed every Sunday off!)
If you are an upbeat, high-energy leader who wants a reliable schedule and loves running a great shift, this is your next move.
As a Full Time Supervisor, you will lead either Front of House (FOH) or Back of House (BOH) operations during your shift alongside another leader. To succeed here, you need a relentlessly positive attitude, a strong sense of urgency, and the ability to guide your team under pressure. You’ll be responsible for running a smooth shift, driving genuine hospitality, enforcing strict food safety standards, and ensuring the team prepares fresh, quality food that keeps travelers satisfied and moving.
What You’ll Do:
- Team Leadership: Direct the crew, delegate tasks, and ensure seamless coordination between the register and the kitchen during heavy airport rushes.
- Guest Service (FOH): Lead by example in greeting travelers, delivering our signature "My Pleasure!" hospitality, and handling any guest expectations.
- Prep & Execute (BOH): Oversee and assist in food preparation. Enforce top-tier quality and adherence to brand standards.
- Safety: Act as the shift expert on all food safety regulations, proper food handling, and sanitation guidelines.
- Keep It Clean: Ensure the restaurant space is clean and organized.
What We’re Looking For:
- Experience: Previous managerial experience or prior Chick-fil-A leadership experience is required.
- Certification: An active ServSafe certification is required.
- Shift Availability: We are hiring for AM (beginning at 3am) and for PM (beginning at noon). Must be available Monday-Saturday, guaranteed every Sunday off.
- Physical Requirements: Ability to work on your feet for long periods, bend, kneel, and lift up to 25 pounds.
- Education: High school diploma or GED.
- Security Clearance: Legally authorized to work in the U.S. and able to pass a pre-employment background check to obtain an airport security badge.
Why Work With Us? (The Perks)
- Consistent Schedules: Reliable AM or PM shifts that let you plan your life outside of work.
- Competitive Wages: $22.00 - $24.00/hr based on experience.
- Holiday Pay: Time-and-a-half pay on five major holidays.
- Food Discounts: Enjoy employee meals during your shift.
- Benefits: Eligible for medical, dental, and vision coverage.
- Growth: Real room for advancement within the company—we love to promote from within!
About Us: OHM Concession Group owns, operates, and manages high-volume restaurants in airports across the United States. We pride ourselves on delivering excellent customer service and serving great food within a fun, fast-paced work environment. We are committed to positively impacting the lives of our Associates, Families, and Business Partners.
Pay: $22.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Application Question(s):
- Ability to pass federal background check and work in airport.
Work Location: In person
Salary : $22 - $24