What are the responsibilities and job description for the Server- Lambert Int'l Airport position at OHM Concession Group?
OHM Concessions Group owns, operates and manages restaurants in airports across the United States. We pride ourselves on excellent customer service and a fun work environment.
We are looking for a qualified servers who can provide our customers with outstanding guest experience. The server must be able to meet all the needs of our customers, compelling them to come back again.
Making food and beverage recommendations based on the needs and preferences of bar customers is a crucial factor for improving guest dining experience and our bar's profitability. Communicating with guests in a professional and friendly manner is a must for excellent customer experience.
A good job candidate must be able to perfectly serve guest in a fun, knowledgeable and kind manner. Help to keep stations and restaurant clean and presentable. This is not an order taking position, must be a full service waiter.
Flexible shifts and schedules available. Full and part-time available.
RESPONSIBILITES & DUTIES
- Prepare restaurant tables with special attention to sanitation and order
- Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products
- Taking orders and serving drinks and food to customers
- Nurturing customers to provide exceptional guest experience
- Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests
- Follows all OHM customer service, adult beverage and cash handling policies and procedures.
- Making menu recommendations based on customers' needs and preferences
- Ensures a clean, sanitized and well stocked station.
- Checking customers' IDs to ensure they meet the legal drinking age
- Adheres to all opening and closing side work and cleaning schedules.
- Adheres to all company safety and sanitation policies and procedures.
REQUIREMENTS & QUALIFICATIONS
- High school diploma or GED
- Ability to pass pre-employment (post offer) background check.
- Must meet state minimum age for serving alcoholic beverages
- Requires at least 1 year of closely related experience, work experience in high volume or fast casual dining restaurant environment preferred
- Requires knowledge of beer, wine, and spirits
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Can communicate effectively in English
- Legally authorized to work in the U.S.
- Open availability and flexible schedule for demanding hours.
- Basic computer and math skills
- Strong teamwork and communication skills
- Professional and positive disposition
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers.
- Requires the ability to lift and/or move up to 40 pounds
- Requires the ability to walk, bend, twist, and stand to perform normal job functions
- Cash handling and customer service experience preferred
- Frequently immerse hands in water and water diluted with chemical solutions
PERKS
- Full-time employees can take advantage of medical, dental and vision benefits.
- Discount employee meal
- Time and half pay on six major holidays
- Competitive wages
- Room for advancement
OHM Concession Group is committed to positively impacting the lives of our Associates, Families and Business Partners.
It is the policy of OHM Concession Group to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state
