General Manager

We are seeking an experienced General Manager to lead daily warehouse operations. The General Manager is responsible for driving performance across labor, productivity, quality, and safety while ensuring compliance with company standards and regulatory requirements. This role demands a hands-on leader with strong operational expertise, financial acumen, and the ability to inspire and develop teams.

Key Responsibilities

• Lead and manage all warehouse staff, including recruiting, training, scheduling, coaching, and performance management.
• Establish clear performance expectations; monitor, appraise, and review employee contributions.
• Oversee operational systems, processes, and infrastructure, continuously seeking opportunities for efficiency and improvement.
• Develop and execute action plans to meet production, quality, and customer service standards.
• Partner with Corporate Operations to create and implement policies, procedures, and processes for receiving, storage, inventory, and shipping.
• Analyze workflows, labor, space, and equipment needs; implement improvements to maximize efficiency.
• Ensure warehouse performance meets or exceeds KPIs, including on-time delivery, accuracy, and inventory turnover.
• Maintain a safe work environment by enforcing safety standards and ensuring compliance with OSHA and other regulations.
• Serve as the primary contact for customer issues related to service, equipment, or onsite incidents, driving resolution and process improvements.
• Monitor and report on financial performance, identifying cost-saving opportunities and operational efficiencies.
• Collaborate with inventory management to optimize utilization, maintain accurate data, and reduce costs.
• Lead and support department managers and supervisors, ensuring alignment with organizational goals.
  
  
  

Qualifications & Skills

• Strong communication skills (verbal and written).
• Proficiency in Microsoft Word, Outlook, and Excel; experience with Warehouse Management Systems (WMS).
• Proven leadership experience in warehouse or distribution operations.
• Strong organizational, conflict management, and multitasking skills.
• Ability to travel between Midwest locations as required.
  
  
  

Physical & Work Environment Requirements

• Prolonged sitting with occasional lifting, climbing, crouching, or kneeling.
• Standard warehouse environment with exposure to heavy machinery, noise, and fluctuating temperatures.
• Combination of indoor and outdoor work as needed.
• Full-time role, typically Monday–Friday, with flexibility for weekends or after-hours when required.
  
  
  

EEO Statement

Findlay Tall Timbers Distribution Center is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other protected category.