Human Resources Representative - Akron (HCM Analyst)

Office of Employee and Business Services

The Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. Learn more about the office by visiting the ODJFS OEBS webpage.

What You Will Do

The Human Resources Representative provides vital onsite HR support for employees at the Akron ODJFS location. As the primary HR point of contact, the selected candidate will handle a wide range of employee and business services needs, including HR, Labor Relations, Training, Facilities, and general administrative support. This position will help maintain reliable local HR coverage while supporting agency‑wide hiring processes and onboarding efforts.

In this role, you will perform core HR functions such as processing personnel actions, coordinating recruitment and hiring steps, responding to employee inquiries, and supporting local engagement efforts. The incumbent will also manage onsite logistics like workspace readiness, badge coordination, IT access, and other essential onboarding activities.

Job Duties Include But Are Not Limited To

• Serve as the onsite HR contact for all employees at the Akron facility, providing guidance on HR policies, leave administration, benefits navigation, timekeeping, and HR systems.
• Compose, process, and enter personnel actions, including ePAR transactions and related documentation.
• Deploy recruitment methods, build and advertise vacancies and job postings, and carry out established hiring processes.
• Screen applications to determine whether minimum qualifications are met and assist supervisors with additional screening criteria when needed.
• Coordinate recruitment tasks such as compiling applicant lists, scheduling interviews or assessments, and supporting both onsite and virtual interview processes.
• Onboard new employees, collect required documentation, conduct background checks, and prepare selection packages.
• Manage local onboarding logistics, including workspace and equipment readiness, badge issuance, IT access coordination, and welcoming new employees.
• Respond to inquiries from employees and the general public, and provide early‑stage assistance for workplace concerns or policy questions, referring complex matters to Labor Relations or Workforce Administration when appropriate.
• Maintain accurate human resources records, prepare related reports, and support entry of OAKS information.
• Assist higher‑level HCM or administrative staff on special assignments, reports, and cross‑team projects.
• Support local internal engagement, culture initiatives, and communication activities.
  
  

Schedule: Full-time.

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: 172 S. Broadway, Akron, OH 44308 US.

Travel: Occasional travel within the state of Ohio as needed.

Position Number: 20037675.

Option 1

The candidate, at minimum, must have the following:

• 24 months experience in human resources.
  
  

Option 2

• Completion of undergraduate core program in human resources, business, or public administration.
  
  

Option 3

• 12 months experience as a Human Capital Management Associate, 64611.
  
  

Option 4

• The equivalent of Minimum Class Qualifications For Employment noted above.
  
  

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 10. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $27.73 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 10

Step 1

Step 2

Step 3

Step 4

Step 5

Hourly

$27.73

$29.25

$30.83

$32.61

$34.35

Annual

$57,678

$60,840

$64,126

$67,829

$71,448

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

Organization

Job & Family Services

Agency Contact Name and Information

odjfscareers@jfs.ohio.gov

Unposting Date

Oct 8, 2026, 11:59:00 PM

Primary Location

United States of America-OHIO-Summit County-Akron

Classified Indicator

Classified

Union

Exempt from Union

Technical Skills

Human Resources, Recruiting

Professional Skills

Attention to Detail, Building Trust, Collaboration, Customer Focus, Responsiveness, Verbal Communication, Written Communication, Confidentiality

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support
  
  

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.