What are the responsibilities and job description for the Information Technology Apprentice position at Ohio Department of Developmental Disabilities?
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Accepting applications for an Information Technology Apprentice
Who Are We?
The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.
Ohio Is The Heart Of Opportunity, And We Envision Ohio As The Best Place In The Nation For People With Developmental Disabilities To Thrive. Our Core Values Reflect Our Focus On The Experience Of Each Person We Support
Organization
Developmental Disabilities - Central Office
Agency Contact Name and Information
Caleb Skinner, caleb.skinner@dodd.ohio.gov
Unposting Date
Aug 2, 2026, 11:59:00 PM
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$24.88 per hour
Schedule
Part-time
Work Hours
30 hours per week
Classified Indicator
Classified
Union
OCSEA
Technical Skills
Computer Literacy, Clerical & Data Entry, Information Technology, Operational and Administrative Support
Professional Skills
Active Learning, Adaptability, Continuous Improvement
Primary Technology
IT Service Management Tools
Accepting applications for an Information Technology Apprentice
Who Are We?
The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.
Ohio Is The Heart Of Opportunity, And We Envision Ohio As The Best Place In The Nation For People With Developmental Disabilities To Thrive. Our Core Values Reflect Our Focus On The Experience Of Each Person We Support
- Inclusion
- Partnership
- Respect
- Assists with basic program coordination tasks under direction of supervisory staff; maintains routine logs, schedules, and documentation to support divisional operations.
- Provides general administrative support for program staff (e.g., prepares and distributes routine correspondence, updates forms and files, organizes materials, assists with standard reporting needs).
- Performs data entry and maintains electronic and hard‑copy records accurately in accordance with agency standards; ensures information is properly filed, stored, and retrievable for division use.
- Responds to general inquiries from staff, consultants, and external partners; routes complex questions or issues to appropriate personnel for resolution.
- Tracks routine program activities (e.g., assignment statuses, submission requirements, processing queues) and notifies senior staff of issues requiring attention or escalation.
- Supports scheduling and meeting coordination (e.g., preparing agendas, reserving rooms, arranging virtual meeting links, documenting attendance, organizing materials).
- Assists with monitoring consultant compliance with established procedures and requirements; verifies documentation is complete and alerts senior staff to discrepancies.
- Helps ensure consultants receive timely payment by gathering required information, confirming completion of tasks, and supporting standard processing steps.
- Receives incoming assets and equipment; tags, logs, and prepares items for proper distribution across the division in accordance with inventory procedures.
- Provides general assistance with maintaining inventory records, tracking movement of assets, and reporting issues related to missing, damaged, or untagged equipment.
- Supports assigned program or operational tasks as directed and performs other related duties as required.
- Provides a backup to ITS procurement & timekeeping processes.
- Monitors maintenance & physical security issues for Information Technology Services.
- Redirects any requests for Information Technology Services support to the ITS Call Center &/or submits an ITS Call Center ticket on the behalf of a user.
- Supports the division’s call for elevated levels of customer service & turnaround.
- Train/advise any assigned peers to be a backup in all duties.
- Performs other related duties as assigned.
- Or equivalent of Minimum Class Qualifications for Employment noted above.
Organization
Developmental Disabilities - Central Office
Agency Contact Name and Information
Caleb Skinner, caleb.skinner@dodd.ohio.gov
Unposting Date
Aug 2, 2026, 11:59:00 PM
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$24.88 per hour
Schedule
Part-time
Work Hours
30 hours per week
Classified Indicator
Classified
Union
OCSEA
Technical Skills
Computer Literacy, Clerical & Data Entry, Information Technology, Operational and Administrative Support
Professional Skills
Active Learning, Adaptability, Continuous Improvement
Primary Technology
IT Service Management Tools
Salary : $25