What are the responsibilities and job description for the Program Administrator 3 - 20067638 position at Ohio BWC (official)?
What Our Employees Have To Say
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.
What You’ll Be Doing
5 years training or 5 years experience in business administration, management or public administration.
Major Worker Characteristics
Knowledge of: BWC, divisional, and departmental policies & standard operating procedures* (e.g., Safety Council Program guidelines, exhibitor guidelines)*; public & human relations; research & analysis; government structure & process; counseling & interviewing*; journalism*; public relations; multi-media techniques*; management; manpower planning; supervisory principles & techniques; fiscal management; operations research techniques used in managerial decision-making process; English composition & grammar &/or technical writing.
Skill in: personal computers; BWC software applications (e.g. Microsoft Office products, Oracle Intelligent Advisor*); diplomacy & effective verbal & written communication.
Ability to: define problems, collect data, establish facts & draw valid conclusions; manage multiple variables & determine appropriates courses of action; add, subtract, multiply & divide; copy material accurately & recognize grammatical & spelling errors; maintain accurate records; understand manuals & verbal instructions; develop & maintain rapport with internal & external customers; gather, collate & classify information about data, people or things; sort items into categories according to established methods; cooperate with co-workers & others on group projects; represent BWC at meetings & events related to safety councils; write and edit articles for publication; handle sensitive inquiries from & contacts with officials & general public.
(*) Developed after employment.
Unusual Working Conditions
Position is overtime exempt.
POSITION REQUIRES TRAVEL, PERSONS OCCUPYING THIS POSITION MUST BE ABLE TO PROVIDE THEIR OWN TRANSPORTATION, AND/OR LEGALLY OPERATE A STATE-OWNED VEHICLE.
Organization
Workers' Compensation
Agency Contact Name and Information
BWC Human Resources, A85393@bwc.state.oh.us
Unposting Date
May 20, 2026, 11:59:00 PM
Work Location
William Green Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$39.22/Hr.
Schedule
Full-time
Classified Indicator
Classified
Union
Exempt from Union
Technical Skills
Budgeting, Executive Leadership, Operational and Administrative Support, Administrative support/services
Professional Skills
Attention to Detail, Organizing and Planning, Verbal Communication, Written Communication, Confidentiality
Agency Overview
A Little About Us:
With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture
BWC is a dynamic organization that offers career opportunities across many different disciplines.BWC strives to maintain an inclusive workplace.We begin by being an equal opportunity employer.Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.
Our Vision
To transform BWC into an agile organization driven by customer success.
Our Mission
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
- BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
- I have worked at several state agencies and BWC is the best place to work.
- Best place to work in the state and with a sense of family and support.
- I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
- I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.
What You’ll Be Doing
- Act on behalf of the Chief Operating Officer (COO) to make decisions and provide directions to Employer Services, Claims Services, Medical Services, Chief Medical Officer, and Operational Policy & Support Services, ensuring compliance with state and federal requirements.
- Assist the COO in formulating and implementing agency policies, programs, and project priorities to maintain exceptional customer service for both internal and external stakeholders.
- Direct, appraise, and manage correspondence, reports, policy statements, board presentations, and special projects assigned to Division Chiefs and staff members.
- Coordinate and monitor personnel issues such as recruitment, interview processes, disciplinary actions, employee recognition programs, and workforce planning in collaboration with Human Resources.
- Analyze, develop, and revise operational policies and programs, and oversee administrative services and special projects within the divisions.
- Serve as a liaison with Fiscal & Planning to evaluate, authorize, and monitor budget expenditures, as well as coordinate annual and biennial budget submissions.
- Manage office auxiliary functions including facilities management, workspace design, security plans, records information management, and scheduling of meetings and travel arrangements for key staff.
5 years training or 5 years experience in business administration, management or public administration.
- Or completion of undergraduate core program in business administration, management or public administration AND 36 months training or 36 months experience in supervisory, administrative &/or managerial position.
- Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File AND 36 months training or 36 months experience in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
- Or 1 yr. exp. as Program Administrator 2, 63123.
- Or equivalent of Minimum Class Qualifications For Employment noted above.
Major Worker Characteristics
Knowledge of: BWC, divisional, and departmental policies & standard operating procedures* (e.g., Safety Council Program guidelines, exhibitor guidelines)*; public & human relations; research & analysis; government structure & process; counseling & interviewing*; journalism*; public relations; multi-media techniques*; management; manpower planning; supervisory principles & techniques; fiscal management; operations research techniques used in managerial decision-making process; English composition & grammar &/or technical writing.
Skill in: personal computers; BWC software applications (e.g. Microsoft Office products, Oracle Intelligent Advisor*); diplomacy & effective verbal & written communication.
Ability to: define problems, collect data, establish facts & draw valid conclusions; manage multiple variables & determine appropriates courses of action; add, subtract, multiply & divide; copy material accurately & recognize grammatical & spelling errors; maintain accurate records; understand manuals & verbal instructions; develop & maintain rapport with internal & external customers; gather, collate & classify information about data, people or things; sort items into categories according to established methods; cooperate with co-workers & others on group projects; represent BWC at meetings & events related to safety councils; write and edit articles for publication; handle sensitive inquiries from & contacts with officials & general public.
(*) Developed after employment.
Unusual Working Conditions
Position is overtime exempt.
POSITION REQUIRES TRAVEL, PERSONS OCCUPYING THIS POSITION MUST BE ABLE TO PROVIDE THEIR OWN TRANSPORTATION, AND/OR LEGALLY OPERATE A STATE-OWNED VEHICLE.
Organization
Workers' Compensation
Agency Contact Name and Information
BWC Human Resources, A85393@bwc.state.oh.us
Unposting Date
May 20, 2026, 11:59:00 PM
Work Location
William Green Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$39.22/Hr.
Schedule
Full-time
Classified Indicator
Classified
Union
Exempt from Union
Technical Skills
Budgeting, Executive Leadership, Operational and Administrative Support, Administrative support/services
Professional Skills
Attention to Detail, Organizing and Planning, Verbal Communication, Written Communication, Confidentiality
Agency Overview
A Little About Us:
With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture
BWC is a dynamic organization that offers career opportunities across many different disciplines.BWC strives to maintain an inclusive workplace.We begin by being an equal opportunity employer.Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.
Our Vision
To transform BWC into an agile organization driven by customer success.
Our Mission
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
Salary : $39