What are the responsibilities and job description for the Ice Cream Server/Cashier position at Oh Snap! ice cream?
Overview
Join our vibrant team as an Ice Cream Server/Cashier, where you’ll be the face of our fun and energetic ice cream shop! In this role, you’ll deliver exceptional customer service by serving delicious ice cream treats, handling transactions efficiently, and creating a welcoming atmosphere for guests of all ages. Your enthusiasm and attention to detail will help ensure every visitor leaves with a smile. This position offers an exciting opportunity to work in a lively environment that celebrates community, creativity, and sweet moments.
Responsibilities
- Greet customers warmly and assist them in selecting their favorite ice cream flavors and toppings.
- Prepare food items with precision, ensuring quality and presentation standards are met.
- Operate POS systems such as Square
- Handle cash transactions, including cash handling and making change, while maintaining accuracy with retail math principles.
- Upsell additional products like specialty sundaes or drinks to enhance customer experience and increase sales.
- Maintain cleanliness and sanitation of the serving area, including food handling, bussing tables, and sanitizing equipment regularly.
- Manage food safety protocols diligently to ensure compliance with health regulations.
- Assist with food preparation tasks when needed, supporting kitchen staff during busy periods.
- Provide excellent customer service by addressing questions, resolving issues promptly, and ensuring guest satisfaction.
- Support team members with food industry best practices, including quick service techniques in a fast-paced environment.
Requirements
- Previous experience in food service or retail environments is preferred; experience in quick service or fast food restaurants is a plus.
- Familiarity with POS systems such as Square POS for efficient transaction processing.
- Strong customer service skills with a friendly, energetic attitude.
- Ability to handle cash accurately and perform basic math calculations confidently.
- Knowledge of food safety standards and sanitation practices within the food industry.
- Capable of multitasking in a fast-paced setting while maintaining attention to detail.
- Experience with food preparation, serving, cashiering, or kitchen operations is highly desirable.
- Excellent time management skills to ensure smooth operations during busy hours.
- Physical ability to stand for extended periods, bend, lift moderate loads, and perform cleaning tasks as needed. Join us if you’re passionate about creating memorable experiences through delightful treats! We’re dedicated to fostering a positive work environment where your enthusiasm makes every guest’s day brighter while supporting your growth within the food industry.
Pay: $11.50 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $12 - $15