What are the responsibilities and job description for the Admissions Specialist position at Oglethorpe, Inc.?
Job Description:
The Admissions Specialist is responsible for developing, managing and implementing systems, particularly inquiry/intake calls, patient screenings, admissions and contacts with utilization reviewers and case managers. He/she is also responsible for working with the admissions and facility staff to assure exceptional patient and community satisfaction, and in developing and achieving community education and awareness goals.
Knowledge and Training:
- Ability to handle several job responsibilities at one time, in order to meet individual needs of each unit.
- Ability to communicate consistently and professionally at all times with physicians, staff, patients, and others as the need arises.
- Ability to prioritize work, and work independently with minimal supervision.
- Ability to read and interpret such information as medical records.
- Knowledge of computers and software
- Knowledge of medical terminology helpful.
- Skills necessary to ensure properly handling of confidential patient information.
Education:
High school graduate or GED. Some college preferred
A minimum of 1 to 3 years' experience in health care, preferably in mental health.
Work Experience:
- Six months of relevant experience in a psychiatric setting.
- Twelve months of relevant experience in an acute care and/or nursing home facility may be substituted for experience in a psychiatric setting.
Responsibility:
- Receives and responds to incoming community-based inquiries regarding inpatient care.
- Processes patient referral form on an emergency or tentatively scheduled basis.
- Interviews patient or significant other regarding precipitating events; obtains demographic, family, in-service, employment information; and completes admissions forms.
- Contacts appropriate clinical staff for continued assessment; consults with above regarding patient's chief complaint.
- Follows up with clinical staff for continued assessment; consults with above regarding patient's chief complaints.
- Contacts and assists in contacting in-service companies, referral services, nursing homes and other community agencies, prospective admits and significant others whenever possible.
- Makes addressograph plates and wrist bands for new admissions.
- Prepares appropriate hospital and insurance forms; obtain required signatures of patient, physician, family, insurance participant, etc.; makes follow-up contacts and arranges meetings to finalize signatures and complete all necessary compilation of data.
- Checks and verifies data on new admissions via the Business Office; maintains admission records of inpatients and former patients; maintains data and status of current inpatients; keeps daily discharge log and types discharge list and census report.
- Preparation and distribution of daily census.
- Responds and assists in codes and hospital emergencies.
- Performs special projects or other related work as required or requested.
- Shows ability to communicate in a clear and concise manner.
- Demonstrates ability to work with others.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person