What are the responsibilities and job description for the Director for Auxiliary Services position at Ogeechee Technical College?
POSITION TITLE: Director for Auxiliary Services
Position Summary
Under the direction of the Vice President for Administration, the Director of Auxiliary Services provides strategic leadership, operational management, and financial oversight for the Colleges auxiliary enterprises, including the bookstore, caf, vending operations, and print center. The Director ensures delivery of highquality services that support the Colleges mission, enhance the student and employee experience, and strengthen campus and community engagement. This role is responsible for managing daily operations, supervising staff, maintaining compliance with applicable policies and regulations, and leading initiatives that improve service quality, operational efficiency, and revenue performance.
Position Description
Leadership and Administration
Manages daily bookstore operations, including coursematerial procurement, merchandising, pointofsale functions, customer service, and compliance with textbook affordability and procurement guidelines.
Oversees the full textbook lifecycle, coordinating adoption requests with faculty and academic departments, ensuring timely ordering, monitoring delivery schedules, and maintaining accurate coursematerial inventory.
Directs procurement and inventory management for all units, including textbooks, retail merchandise, caf supplies, vending products, and printcenter materials, following College procurement procedures and vendor requirements.
Verifies and reconciles all incoming shipments, ensuring accuracy of quantities, pricing, merchandise condition, and invoice alignment for bookstore, caf, vending, and print center inventories.
Oversees cashhandl ng and pointofsale operations for all auxiliary units, including collection, reconciliation, daily balancing, deposit procedures, and adherence to internal controls.
Develops and maintains unit staffing plans, scheduling employees to ensure proper coverage during peak operational periods such as semester startups, events, and hightraffic times.
Conducts regular physical inventories for all areas, monitors shrinkage, analyzes loss trends, and implements lossprevention safeguards and accountability measures.
Oversees caf and vending operations, including menu planning, foodsafety compliance, product rotation, equipment maintenance, vendor relations, and monitoring of inventory and sales performance.
Supervises print center services, ensuring timely production of print jobs, maintenance of equipment, costeffective paper and supply usage, and highquality output for students, faculty, and staff.
Develops and executes promotional strategiesincluding sales, special events, merchandising updates, and marketing initiativesto increase visibility, boost revenue, and strengthen community engagement for all auxiliary units.
Analyzes operational workflows across units, identifying opportunities to streamline processe
Position Summary
Under the direction of the Vice President for Administration, the Director of Auxiliary Services provides strategic leadership, operational management, and financial oversight for the Colleges auxiliary enterprises, including the bookstore, caf, vending operations, and print center. The Director ensures delivery of highquality services that support the Colleges mission, enhance the student and employee experience, and strengthen campus and community engagement. This role is responsible for managing daily operations, supervising staff, maintaining compliance with applicable policies and regulations, and leading initiatives that improve service quality, operational efficiency, and revenue performance.
Position Description
Leadership and Administration
- Leads the strategic and operational direction of the Colleges bookstore, caf, vending operations and print center to ensure highquality service delivery and alignment with departmental goals and College priorities.
- Plans, organizes, and manages daily operations across all auxiliary units to optimize efficiency, customer experience, and revenue generation.
- Coordinates campuswide initiatives that drive operational improvements, technology integration, and enhanced service delivery within Auxiliary Services.
- Contributes to the financial management of Auxiliary Services, including revenue tracking, expenditures, budgeting, forecasting, and cashflow analysis.
- Monitors financial performance and key operational metrics to ensure fiscal responsibility, maximize revenue, and support longterm sustainability.
- Executes costeffectiveness strategiessuch as inventory controls, pricing optimization, vendor management, and process improvementsto enhance profitability and operational efficiency.
- Evaluates services, workflows, and financial outcomes, implementing adjustments that improve quality, efficiency, and customer satisfaction.
- Assists in developing and enforcing policies and procedures that strengthen internal controls, support compliant and efficient bookstore, caf, and print center operations, and ensure ongoing operational and audit integrity.
- Monitors personnel activities to ensure compliance with policies and performance expectations.
- Evaluates employees at scheduled intervals.
- Coordinates daily workflow and resolves complex administrative or operational issues.
- Maintains comprehensive knowledge of all assigned service areas and communicates key operations, activities, and initiatives to the Vice President for Administration and other College leadership in a clear and timely manner.
- Promotes the Colleges auxiliary services and related offerings to internal stakeholders and external partners, ensuring consistent communication that strengthens engagement, visibility, and support for Auxiliary Services.
Manages daily bookstore operations, including coursematerial procurement, merchandising, pointofsale functions, customer service, and compliance with textbook affordability and procurement guidelines.
Oversees the full textbook lifecycle, coordinating adoption requests with faculty and academic departments, ensuring timely ordering, monitoring delivery schedules, and maintaining accurate coursematerial inventory.
Directs procurement and inventory management for all units, including textbooks, retail merchandise, caf supplies, vending products, and printcenter materials, following College procurement procedures and vendor requirements.
Verifies and reconciles all incoming shipments, ensuring accuracy of quantities, pricing, merchandise condition, and invoice alignment for bookstore, caf, vending, and print center inventories.
Oversees cashhandl ng and pointofsale operations for all auxiliary units, including collection, reconciliation, daily balancing, deposit procedures, and adherence to internal controls.
Develops and maintains unit staffing plans, scheduling employees to ensure proper coverage during peak operational periods such as semester startups, events, and hightraffic times.
Conducts regular physical inventories for all areas, monitors shrinkage, analyzes loss trends, and implements lossprevention safeguards and accountability measures.
Oversees caf and vending operations, including menu planning, foodsafety compliance, product rotation, equipment maintenance, vendor relations, and monitoring of inventory and sales performance.
Supervises print center services, ensuring timely production of print jobs, maintenance of equipment, costeffective paper and supply usage, and highquality output for students, faculty, and staff.
Develops and executes promotional strategiesincluding sales, special events, merchandising updates, and marketing initiativesto increase visibility, boost revenue, and strengthen community engagement for all auxiliary units.
Analyzes operational workflows across units, identifying opportunities to streamline processe