What are the responsibilities and job description for the Barista/Cafe Attendant position at Ogan Hospitality?
Job Title: Barista / Café Attendant (part-time)
Position Summary:
The Barista/Café Attendant is responsible for providing exceptional customer service while preparing and serving a variety of beverages and food items. This role requires friendliness, professionalism, and consistency in delivering high-quality products. The Barista/Café Attendant will also support café operations by maintaining cleanliness, assisting with inventory, and performing additional duties as assigned by the Store Manager, Assistant Manager, or Shift Supervisor.
Key Responsibilities
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Deliver friendly, personalized service to each customer
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Prepare all beverageshot, iced, and blendedaccording to company recipes and quality standards
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Develop foundational knowledge of coffee, tea, and the unique flavors and blends offered
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Accurately receive and call back customer orders in a courteous manner
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Sell and serve baked goods and other food items
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Respond to customer inquiries and escalate complaints to the manager on duty
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Maintain a clean, organized, and sanitary work environment
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Restock food, paper goods, utensils, and other items for the current and next shift
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Monitor inventory levels and notify management when supplies are low
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Ensure consistent adherence to company procedures, standards, and safety guidelines
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Provide friendly assistance and address customer questions or requests professionally
Qualifications
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Ability to handle food and hot beverages safely and responsibly
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Ability to stand, walk, talk, hear, and move throughout the shift
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Basic computer skills and familiarity with electronic equipment
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Strong communication and time-management skills
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Detail-oriented and committed to maintaining high product standards
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Customer-focused with a positive, personable attitude
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Ability to reach, bend, and lift up to 30 lbs
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High school diploma or equivalent
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Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays
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Reliable transportation and a clean driving record required
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Prior barista experience preferred but not required
Compensation & Benefits
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Competitive compensation package