OFFICE CLERK

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The primary purpose of this position is to use varied functions of multiple office automation software to produce a wide range of documents and to perform miscellaneous clerical support.

Qualifications:

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Systems.

GENERAL EXPERIENCE: Applicants must have at least one (1) year of general experience. Examples of general experience include progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as knowledge of various office automation software processing procedures, preparing various routine correspondence/reports, maintaining files/records, and reviewing and processing mail.

OR
EDUCATION: Two (2) years above high school, obtained in an accredited business, secretarial or technical school, junior college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. NOTE: You must submit a copy of your transcripts

OR
COMBINATION OF EXPERIENCE AND EDUCATION: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. NOTE: You must submit a copy of your transcripts.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents, such as letters, reports, spreadsheets, databases, and graphs.
2. Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports.
3. Knowledge of rules, procedures, or operations applied to clerical assignment to perform the routine, procedural work of the office, such as preparing travel arrangements, screening telephone calls and visitors, and processing mail.
4. Knowledge of filing systems and procedures and the subject matter content of the materials being processed.
5. Ability to locate, assemble, and compose reports, nontechnical information for recurring reports and inquiries.
6. Ability to communicate effectively, both orally and in writing, using tact and courtesy. Ability to plan, organize work, and meet deadline.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Responsibilities:

• Uses varied functions of multiple office automation software to produce a wide range of documents, formats, etc.
• Prepares a wide variety of recurring correspondence, internal reports, and other documents from information obtained from the staff, files, and other sources and reviews and finalize documents prepared by others.
• Review and processes incoming and outgoing correspondence, materials, publications, regulations, and directives.
• Receives and directs telephone calls or visitors.
• Establishes, updates and maintains office records of various types that may be needed or will assist in the efficient operation of the office.

Salary : $36,773