Corporate Account Manager

The Corporate Account Manager at Office Revolution is responsible for building and maintaining strong client relationships within the commercial interior design market. This position entails managing the sales process from project identification to completion, ensuring client satisfaction through tailored interior solutions. The role involves identifying and pursuing new business opportunities, working within an Accountable Team to drive client growth, retention, loyalty, and profitability.

Key Responsibilities

Client Relationship Management:

• Develop and nurture relationships with key decision-makers, including architects, designers, contractors, and client contacts.
• Serve as the primary point of contact for clients, addressing their concerns and providing ongoing support.
• Understand client needs and project requirements to propose appropriate design solutions and product selections.
• Ensure high levels of client satisfaction and maintain long-term relationships for ongoing business development.

Sales and Business Development:

• Drive business growth in existing accounts through successful client experiences.
• Conduct site visits to assess project needs, present design concepts, and align solutions with client goals.
• Prepare detailed proposals, quotations, and pricing plans, including project timelines and deliverables.
• Negotiate contracts and manage expectations to achieve growth and profitability targets.

Project Management:

• Collaborate with internal teams to ensure seamless project execution, meeting client needs and timelines.
• Monitor project progress, address challenges, provide solutions, and communicate timelines with clients.
• Manage project budgets to ensure financial objectives are met and maintained.
• Track project milestones, deliverables, and deadlines to ensure client satisfaction.

Market Knowledge and Expertise:

• Stay informed on industry trends, design innovations, and competitor activity within the commercial interior design market.
• Maintain in-depth knowledge of Office Revolution’s portfolio and service offerings to better serve clients.
• Use market insights to identify new opportunities and tailor solutions that align with client goals.
• Provide strategic guidance and expertise to internal teams and clients regarding design and product offerings.

Qualifications

• Bachelor’s degree in Interior Design, Architecture, Business Administration, or a related field.
• 5 years of experience in the contract furniture industry, including project management experience.
• Prior experience as a Designer at a dealership is preferred.
• Proven ability to manage client relationships and execute large-scale projects.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook 365, SharePoint, OneDrive).
• Experience with electronic specification programs such as CAP 2020 or Project Matrix CAD.
• Knowledge of AutoCAD and/or CET is a plus.
• Familiarity with project management principles, financial tracking, and budgeting tools.
• Strong relationship-building and communication skills with clients, vendors, and internal teams.
• Excellent presentation, negotiation, and account management abilities.
• Strong problem-solving and critical thinking skills, with the ability to address client concerns effectively.
• Ability to work independently and collaboratively within a team, driving both individual and collective success.
• Adaptable, with the ability to manage multiple projects and shifting priorities in a dynamic environment.

Benefits

Office Revolution provides a comprehensive benefit package including but not limited to Medical, Dental, Vision, Life and AD&D insurance, Short-Term Disability, Voluntary Long-Term Disability, Supplemental Life insurance, 401(k) matching, Paid Time Off, Employee Assistance Program, Employee discounts, Pet insurance, and Parking and Transit FSA.

Salary Band

Minimum - $100,000

Maximum - $125,000

Commission eligible.

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Columbus, OH 43215 (Required)

Ability to Relocate:

• Columbus, OH 43215: Relocate before starting work (Required)

Work Location: Hybrid remote in Columbus, OH 43215

Salary : $100,000 - $125,000