What are the responsibilities and job description for the Commercial Cleaning Team Lead position at Office Pride of Fayetteville-Bentonville?
Benefits:
- Bonus based on performance
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Training & development
Team Lead (Supervisor Track)
Why This Role Exists
The Team Lead is a hands‑on supervisory role designed to protect quality, support the team, and model our standards—while still performing regular cleaning duties. This role serves as a development pathway to Front‑Line Manager for the right person.
This is not a manager role. It is a standards‑bearing, culture‑carrying, execution‑focused position.
Does This Describe You?
You may be a strong fit if you are: - Dependable and consistent - Calm under pressure - Team‑oriented and supportive - Loyal and service‑minded - Detail‑oriented and quality‑focused - Comfortable following systems and checklists exactly
You may be a strong fit if you are: - Dependable and consistent - Calm under pressure - Team‑oriented and supportive - Loyal and service‑minded - Detail‑oriented and quality‑focused - Comfortable following systems and checklists exactly
Experience is welcome. Coachability is required.
Experienced candidates must still be teachable and aligned with systems.
Experienced candidates must still be teachable and aligned with systems.
What Team Leads Do
This role blends execution light supervision:
This role blends execution light supervision:
· Perform regular commercial cleaning to company standards
· Fill in on routes when team members call off
· Train and onboard new cleaners using documented systems
· Inspect buildings and ensure quality
· Communicate issues clearly and respectfully to leadership
· Assist with special projects and deep cleans
This role does not manage payroll, budgets, or hiring decisions.
Authority & Scope
· Trusted with keys/codes and quality oversight (if applicable)
· Acts as on‑site supervisor during assigned shifts
· Escalates issues rather than ignoring them
· Models expectations instead of enforcing through authority
Are We a Values Match?
· Major League Performance – Consistent, professional, thorough
· Serve Wholeheartedly – Clients and teammates come first
· Coachability Wins – Learns, adapts, improves
· Do the Right Thing – Even when no one is watching
· Team Over Ego – Leadership through example, not force
What “Good” Looks Like
· Buildings consistently meet inspection standards
· New hires are trained correctly and calmly
· Call‑offs are handled without drama
· Communication is clear, timely, and respectful
· Team members feel supported, not micromanaged
Growth Path
Cleaner → Team Lead → Front‑Line Manager
This role is the proving ground for future managers. Advancement is based on consistency, coachability, and trustworthiness, not tenure alone.
Schedule & Compensation Snapshot
This role is the proving ground for future managers. Advancement is based on consistency, coachability, and trustworthiness, not tenure alone.
Schedule & Compensation Snapshot
· Evening shifts (typically Monday–Friday, 5:30pm–12:00am)
· Part‑time or full‑time options
· Starting pay from $16.50–$18.00/hour
· Paid training
· Performance & anniversary bonuses
· Holiday pay
· Travel pay between buildings
· Gas allowance
Non‑Negotiables
· Reliable transportation
· Ability to lift up to 35 lbs
· Willingness to follow systems and checklists
· Team‑first attitude
Helpful, but not required:
· Bilingual (English/Spanish)
Culture Fit Check
This role fits candidates who value: - Structure and clarity - Predictable expectations - Teamwork over ego - Doing things right the first time
This role fits candidates who value: - Structure and clarity - Predictable expectations - Teamwork over ego - Doing things right the first time
This role is not a fit for candidates who prefer loose standards, high autonomy without accountability, or frequent change.
Do These Words Describe You?
dependable, steady, detail‑oriented, coachable, supervisor track, quality‑focused, systems‑driven, reliable, team‑oriented, consistent
dependable, steady, detail‑oriented, coachable, supervisor track, quality‑focused, systems‑driven, reliable, team‑oriented, consistent
If they do, we could be the perfect match for each other
Salary : $17 - $18