What are the responsibilities and job description for the Cleaning Account Supervisor position at Office Pride Commercial Cleaning Services?
Job Title: Commercial Cleaning Night Account Supervisor
Job Summary
The Commercial Cleaning Night Account Supervisor is responsible for overseeing the quality and consistency of all assigned cleaning accounts during evening hours, Monday-Friday. This position ensures all facilities meet company standards, provides hands-on support when needed, trains new employees, and maintains strong communication with management and staff.
Key Responsibilities
- Conduct nightly inspections of assigned commercial cleaning accounts to ensure quality standards are met.
- Verify that all cleaning tasks are completed according to company procedures and client expectations.
- Address and resolve any cleaning deficiencies promptly.
- Train and onboard new employees, including proper cleaning techniques, safety procedures, and company policies.
- Provide coaching and ongoing support to improve employee performance.
- Cover employee shifts when team members are absent or when staffing shortages occur.
- Maintain positive relationships with clients by responding to concerns professionally and promptly.
- Ensure all employees follow safety guidelines and properly use cleaning equipment and chemicals.
- Monitor inventory and communicate supply needs to management.
- Complete inspection reports, employee evaluations, and incident documentation as required.
- Communicate regularly with management regarding account status, staffing needs, and client feedback.
- Assist with scheduling and employee coverage as needed.
Qualifications
- Previous commercial cleaning experience required.
- Prior supervisory or leadership experience preferred.
- Strong attention to detail and commitment to quality.
- Excellent communication and organizational skills.
- Ability to work independently and make sound decisions.
- Reliable transportation and a valid driver's license.
- Ability to lift up to 50 pounds and perform physical cleaning duties when necessary.
- Flexibility to work evenings, nights, weekends, and holidays as needed.
Skills
- Leadership and team development
- Quality control and inspections
- Time management
- Problem-solving
- Customer service
- Dependability and professionalism
This position requires a dependable leader who leads by example, ensures every account is cleaned to the highest standards, and supports the team by filling in wherever needed to maintain exceptional service for our clients.
Pay: $17.00 - $20.00 per hour
Work Location: In person
Salary : $17 - $20