What are the responsibilities and job description for the Information Technology Program Manager. position at Office of the Director of National Intelligence?
Duties
Duties Include But Are Not Limited To
Manage the IC OIG's Information Technology Team, to include maintenance and operations of IC OIG assets and systems, including case management software and cloud servers.
Oversee IC OIG's Helpdesk and IT support triage, escalation, and prioritization of critical executive support requests and sensitive mission-impact issues to minimize downtime.
Deconflict complex functional requirements into underlying technical requirements and recommend "best fit" allocation of those requirements. Develop technical and systems requirements.
Coordinate with vendors, contractors, and internal teams to ensure IT service reliability, incident response, and adherence to processes and handling protocols.
Conduct technical research on such topics as operational guidelines, best practices, and international standards, and develop procedures for installation of hardware, software, or network components.
Analyze, define, and document requirements for data, workflows, logical processes, hardware and operating system environments, network connectivity, systems interfaces, internal and external checks and controls, and outputs.
Participate in the design, evaluation, selection, implementation, and support of development and production support tools and platforms.
Oversee the effective integration and interoperability of disparate capabilities developed by separate service providers.
Lead the development of interoperability test plans, building upon the component test plans developed by the service providers; coordinate the testing of new capabilities with other elements to ensure that all equities are covered in the test process.
Requirements
Conditions of employment
This is an excepted service position open to the public and all current federal employees at and one grade below. Current federal employees at the at and one grade below may apply to this position, and if selected will maintain pay set at their current grade and step. Current federal employees at grade levels GS-12 and below are not eligible for this position and their application will not be forwarded to the hiring manager. All current federal employees that apply for this position must submit
their most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement).
FREE RESPONSE ESSAY QUESTIONS
All applicants must answer the following four short, free response essay questions. The responses cannot exceed 200 words per question. By submitting your responses to the following questions, you certify that you are using your own words and did not use a consultant or AI (such as a large language model [LLM]).
Experience in cross community complex programs and making recommendations to improve products and services; considerable ability to deal with service failures and prioritize customer needs.
Demonstrated ability to balance responsibilities among project activities; ability to manage transitions effectively from task to task, adapting to varying customer needs.
Demonstrated ability to develop or implement information systems security plans and procedures.
Demonstrated ability to design and document system specifications and produce prototypes to demonstrate design.
Demonstrated ability to monitor trends in development, including the ability to assess the viability of competing technologies and recommend the adaption of emerging technologies.
Strong oral and written communication skills and ability to produce clear and logical reports.
Thorough knowledge of and experience in Intelligence Community and/or OIG mission and responsibilities.
Desired Requirements
Understanding of the business operations of IC elements and Offices of Inspector General.
Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education
Bachelor's Degree
Additional information
JOB INTERVIEW TRAVEL
Candidates from outside the Washington Metropolitan Area (WMA) may be selected for a telephone, teleconference, or in-person interview.
SALARY DETERMINATION
The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance. Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step. Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Chief of Human Resource Management.
In some cases when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to, and not less than, the employee's current annual base rate of pay, not to exceed the maximum step rate of the GS grade to which assigned.
RELOCATION EXPENSES
For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds.
REASONABLE ACCOMMODATIONS
The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Reasonable Accommodations Office Representative by email at DNI_COO_HRM_RA_ALL@odni.gov, by telephone at (703)275-3900 or by FAX at (703)275-1277. Your request for reasonable accommodations will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE REASONABLE ACCOMMODATION EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Duties Include But Are Not Limited To
Manage the IC OIG's Information Technology Team, to include maintenance and operations of IC OIG assets and systems, including case management software and cloud servers.
Oversee IC OIG's Helpdesk and IT support triage, escalation, and prioritization of critical executive support requests and sensitive mission-impact issues to minimize downtime.
Deconflict complex functional requirements into underlying technical requirements and recommend "best fit" allocation of those requirements. Develop technical and systems requirements.
Coordinate with vendors, contractors, and internal teams to ensure IT service reliability, incident response, and adherence to processes and handling protocols.
Conduct technical research on such topics as operational guidelines, best practices, and international standards, and develop procedures for installation of hardware, software, or network components.
Analyze, define, and document requirements for data, workflows, logical processes, hardware and operating system environments, network connectivity, systems interfaces, internal and external checks and controls, and outputs.
Participate in the design, evaluation, selection, implementation, and support of development and production support tools and platforms.
Oversee the effective integration and interoperability of disparate capabilities developed by separate service providers.
Lead the development of interoperability test plans, building upon the component test plans developed by the service providers; coordinate the testing of new capabilities with other elements to ensure that all equities are covered in the test process.
Requirements
Conditions of employment
- Must be a U.S. Citizen residing in the United States
- Appointment is subject to a suitability or fitness determination, as determined by a completed background investigation.
- Must be able to obtain and maintain a Top Secret security clearance based on an SBI with eligibility for sensitive compartmented information (SCI)
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- A two-year trial period is required for all new permanent appointments to the ODNI.
This is an excepted service position open to the public and all current federal employees at and one grade below. Current federal employees at the at and one grade below may apply to this position, and if selected will maintain pay set at their current grade and step. Current federal employees at grade levels GS-12 and below are not eligible for this position and their application will not be forwarded to the hiring manager. All current federal employees that apply for this position must submit
their most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement).
FREE RESPONSE ESSAY QUESTIONS
All applicants must answer the following four short, free response essay questions. The responses cannot exceed 200 words per question. By submitting your responses to the following questions, you certify that you are using your own words and did not use a consultant or AI (such as a large language model [LLM]).
- How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
- In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
- How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you and explain how you would help implement them if hired.
- How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples and explain how those qualities would enable you to serve effectively in this position.
Experience in cross community complex programs and making recommendations to improve products and services; considerable ability to deal with service failures and prioritize customer needs.
Demonstrated ability to balance responsibilities among project activities; ability to manage transitions effectively from task to task, adapting to varying customer needs.
Demonstrated ability to develop or implement information systems security plans and procedures.
Demonstrated ability to design and document system specifications and produce prototypes to demonstrate design.
Demonstrated ability to monitor trends in development, including the ability to assess the viability of competing technologies and recommend the adaption of emerging technologies.
Strong oral and written communication skills and ability to produce clear and logical reports.
Thorough knowledge of and experience in Intelligence Community and/or OIG mission and responsibilities.
Desired Requirements
Understanding of the business operations of IC elements and Offices of Inspector General.
Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education
Bachelor's Degree
Additional information
JOB INTERVIEW TRAVEL
Candidates from outside the Washington Metropolitan Area (WMA) may be selected for a telephone, teleconference, or in-person interview.
SALARY DETERMINATION
The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance. Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step. Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Chief of Human Resource Management.
In some cases when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to, and not less than, the employee's current annual base rate of pay, not to exceed the maximum step rate of the GS grade to which assigned.
RELOCATION EXPENSES
For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds.
REASONABLE ACCOMMODATIONS
The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Reasonable Accommodations Office Representative by email at DNI_COO_HRM_RA_ALL@odni.gov, by telephone at (703)275-3900 or by FAX at (703)275-1277. Your request for reasonable accommodations will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE REASONABLE ACCOMMODATION EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.