Program Manager

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management within Operations Support Facilities Division, Border Patrol and Air and Marine Program Management Office. In the following locations: Hammond LA, Jacksonville FL, Miami FL, Euless Tx, Washington D.C. and Dania FL.

Qualifications:

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Directing the execution of a high-profile a program, managing cross-functional teams, resolving conflicts, and ensuring deliverables were met on time and within budget.
• Managing and overseeing large-scale initiatives including the overall planning, direction, and timely execution of the activities of all facilities and infrastructure work and proactively addressing challenges and reallocating resources to maintain progress.
• Initiating and conducting comprehensive evaluations to include analysis of workload, personnel utilization, administrative facilities, and organization operating requirements for the program segment, identifying trends, and presenting actionable recommendations to senior leadership.
• Developing and implementing internal controls to ensure compliance with regulations and completion of goals and objectives of subordinate organizational units or lower organizational levels.
• Conducting cost-benefit analyses to support program alignment with management principles and objectives and streamlining organizational structures.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/29/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Responsibilities:

This position is located in the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Enterprise Services (ES), Office of Facilities and Asset Management (OFAM) within Operations Support Facilities (OSF) Division, Border Patrol and Air and Marine (BPAM) Program Management Office. (PMO).

The inclumbent will become a key team member of Homeland Security professionals serving as the Supervisor and Portfolio Manager for Border Patrol and Air and Marine Program Management Office's Southeast Sector, where both the scope and effect of the facilities work have a CBP-wide impact.

This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10)

Typical work assignments include:

• Overseeing a program segment that performs professional, technical, and/or administrative work
• Overseeing the overall planning, direction, and timely execution of the activities of all facilities and infrastructure work
• Initiating and monitoring special studies to include analysis of workload, personnel utilization, administrative facilities, and organization operating requirements for the program segment
• Managing the development, assignment, and higher-level clearance of goals and objectives of subordinate organizational units or lower organizational levels
• Developing methods, internal controls, programs, and procedures to improve cost effectiveness, streamlining organizational structures, and assuring conformity with sound management principles

Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will be 4 weeks of in-residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Salary : $125,776