Supervisory Management & Program Analyst

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Accountability, Analysis Integration Division, located in Washington, DC.

Qualifications:

Specialized Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Managing and directing work, planning work assignments, and personnel management responsibilities.
• Developing and implementing advanced analytical tools and techniques, to track and align spending on specific programs with performance outcome measures, to enhance data-driven decision-making.
• Conducting in-depth data analysis to identify trends, informing strategic decisions, and driving program improvements at the organizational level.
• Collaborating with stakeholders at various levels to address programmatic needs involving planning, budgeting, and accountability.
• Leading data analysis efforts to identify root causes of complex issues and proposing actionable solutions to enhance program effectiveness, organizational performance, and assessing financial return.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/27/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Responsibilities:

Joining Customs & Border Protection (CBP), Office of Accountability, will allow you to utilize your expertise leading a team of management and program analysts in the Analysis Integration Division (AID), driving performance-informed resource decision-making across the agency. This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by acting as a trusted advisor to senior executives ensuring CBP's core capabilities are aligned with budget codes and outcome-based performance indicators, developing and refining the Resource Performance Tool (RPT), conducting trend analysis, and providing authoritative recommendations that significantly impact the agency's effectiveness and ability to achieve its strategic goals.

In this Management and Program Analyst position you will become a key team member of Homeland Security professionals involved in providing expert-level strategic leadership and guidance for critical agency-wide programs and initiatives; overseeing the design, implementation, and evaluation of complex programs and initiatives; advisor to Senior CBP Leadership; providing expert interpretations and recommendations that shape agency-wide strategy and decision-making; representing CBP in high-level meetings and conferences; and providing supervisory and technical leadership to a team of professional staff, overseeing their work and ensuring the effective implementation of agency-wide programs and initiatives.

Typical Work assignments include:

• Overseeing the analytical design, methodological implementation, and rigorous evaluation of complex programs and initiatives, ensuring alignment with CBP's strategic goals and objectives.
• Evaluating program performance, identifying areas for improvement, and developing, advising on and/or implementing corrective courses of action based on analytical finding, and advising senior CBP leadership on complex programmatic and resource issues.
• Conducting in-depth analysis of programmatic and resource issues, identifying potential risks and opportunities, and developing recommendations for action.
• Building and maintaining strong relationships with key stakeholders.
• Leading a team in developing and implementing analytical tools and techniques, connecting data across budgeting execution, and performance to provide insight into return on investment for CBP core programs.

Salary : $169,279