What are the responsibilities and job description for the Retail Store Shift Lead Manager position at Office Depot?
About the Role
The Retail Team Lead is a part-time role providing total solutions to our customers, encompassing products, technology, services, furniture, and print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings.
Responsibilities
- Support a customer-centric environment and engagement with the local community
- Contribute to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity
- Demonstrate passion for the brand, technology products, furniture, print, and other services/products offered to our customers
- Utilize Office Depot Inc.'s proven sales principles to proactively engage customers and drive the sales of our total offerings
- Assess customer needs to ensure satisfaction in every interaction
- Create and nurture a vibrant sales culture, enhancing store visual and merchandising standards, freight, and logistics activities
- Prioritize unparalleled client satisfaction
Requirements
- Minimum 1-3 years of experience in a related field
- Ability to process information/merchandise through POS register system
- Pays close attention to detail to ensure high-quality production in the Print Services area