What are the responsibilities and job description for the Technical Sales Representative position at OEC Graphics, Inc.?
Are you currently working in prepress, print production, graphic communications, packaging, or something similar, and looking for a new career opportunity? OEC Graphics is seeking industry professionals who want to apply their technical knowledge and customer-focused mindset in a sales role. Previous sales experience is beneficial, but not required—we are willing to train the right candidate who understands our industry and is eager to build customer relationships and grow professionally.
The Sales Representative serves as a trusted advisor to customers, leveraging industry expertise to develop relationships, identify opportunities, and deliver innovative print and packaging solutions. As part of a team dedicated to bringing well-known brands to market, this role combines technical knowledge, customer engagement, and business development to drive success for both our customers and OEC Graphics.
Reports to: Sales – Business Segment Leader
Status: Exempt
Salary Structure: Base salary, plus sales commissions
Location: This role will support business operations and development out of the Midwest.
Major areas of responsibility include but are not limited to:
- Build and maintain strong customer relationships through exceptional service, technical expertise, and responsiveness.
- Manage existing customer accounts while identifying opportunities for growth and new business development.
- Serve as a resource for customers by understanding project requirements and recommending solutions that align with their goals.
- Develop an understanding of customer needs, industry trends, and OEC's capabilities to effectively support sales growth.
- Collaborate with internal teams to ensure successful project execution and customer satisfaction.
Primary Objectives:
- Meet sales and business development goals.
- Grow existing customer relationships while generating new business opportunities.
- Promote the overall success of the company through continuous improvement, customer satisfaction, and collaboration.
- Share industry knowledge, best practices, and successful sales techniques with team members.
- Contribute to an employee-oriented culture that emphasizes quality, innovation, continuous improvement, and high performance.
Essential Responsibilities:
- Generate leads through various channels (i.e., cold calling, marketing, email, person-to-person, etc.)
- Participate in Business Networking Groups and Tradeshows within assigned business segments and territory.
- Become knowledgeable regarding assigned business segment and territory.
- Identify and qualify potential clients.
- Resolve customer complaints and inquiries.
- Communicate with customers regarding solutions and offerings.
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
- Be familiar with the latest industry trends and technical advancements and successfully apply them in daily activities.
- Travel as necessary between facilities, customer or vendor locations, as necessary for business.
- Submit orders and paperwork, activity reports, provide custom quotes as necessary or required.
- Support account receivables.
- Other duties as assigned.
Knowledge, Skills and Abilities:
Must be able to develop a thorough understanding of OEC’s products and services. Be a motivated, self-starter who takes initiative and can maintain professionalism and flexibility in a hectic sales environment.
- Knowledge of prepress / print industry background
- Excellent oral, written and presentation communication skills
- Good organizational skills, scheduling flexibility
- Attention to detail and ability to problem solve
- Committed to use of discretion and high standard of ethics.
- Solid computer skills and knowledge in Microsoft Office applications
- Ability to travel.
- Strong sales and relationship management skills desired
Education and/or Experience:
- Bachelor's degree preferred, or equivalent combination of education and experience.
- Experience in the print, graphic communications, prepress, packaging, or related industry strongly preferred.
- Experience in customer-facing roles, account management, estimating, project management, customer service, or sales is beneficial.
- Knowledge of print production processes, artwork preparation, color management, prepress workflows, or related technical disciplines is highly valued.
- Previous sales experience is a plus but not required for candidates with strong industry knowledge and a desire to develop sales and business development skills.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- How many years of experience do you have working in the print, graphic communications, packaging, or prepress industry?
- How many years of experience do you have working in a sales role?
Work Location: Hybrid remote in Oshkosh, WI 54902
Salary : $60,000