What are the responsibilities and job description for the HVAC-R Commercial Refrigeration Service Specialist position at Odyssey Precision Tradecraft?
Based in Buffalo, NY, you start your morning reviewing scheduled service calls and installation projects. First up might be a downed walk-in cooler where you methodically isolate faults, swap components, and get the customer back online with minimal downtime. Midday, you pivot to a preventative maintenance route—verifying pressures and temperatures, inspecting electrical connections, calibrating controls, and documenting findings. In the afternoon, you collaborate with teammates on a planned equipment install, wrap up detailed service notes, and speak with clients about system performance and recommendations. Throughout, you’re the steady hand customers rely on—organized, safety-minded, and clear in your communication.
What you’ll do- Install, commission, and service commercial refrigeration equipment and supporting components.
- Diagnose mechanical, electrical, and control issues; perform timely repairs to limit customer disruption.
- Conduct routine inspections and preventative maintenance to boost reliability and efficiency.
- Coordinate with dispatch and fellow technicians to complete work orders and projects on schedule.
- Capture accurate service notes, parts used, and repair history.
- Deliver professional, customer-centered communication on-site and after service.
- Keep current with new refrigeration technologies, tools, and best practices.
- High school diploma or equivalent; technical training or certification in refrigeration is a plus.
- Hands-on experience as a refrigeration technician or closely related role.
- Solid grasp of refrigeration cycles, electrical systems, and HVAC fundamentals.
- Ability to interpret schematics, wiring diagrams, and technical manuals.
- Strong troubleshooting approach and meticulous attention to detail.
- Valid driver’s license with a clean driving record.
- Clear communicator with a service-first mindset.
- Proficient with: HVAC/R Systems
- Technologies you may work with: Material Handling Systems, HVAC Systems, Refrigeration/Cooling Systems
Buffalo, NY
Salary : $25 - $40