Data Center Operations Technologist II

Sunup over St. Paul. Your shift opens with a sweep of dashboards: temperatures nominal, power stable, latency low. A server’s SMART alert blips — you verify logs, schedule a hot-swap, and note precautions. A colleague flags a throughput dip on a top-of-rack switch; together, you trace the issue, document the fix, and capture a lesson learned to refine our playbooks. By afternoon, you’re racking new gear, cabling cleanly, updating asset records, and validating monitoring thresholds before the next maintenance window. When the on-call phone buzzes, you’re ready — calm, methodical, and focused on uptime.

• Proactively monitor and maintain data center equipment to protect performance and uptime.
• Run routine inspections and preventive maintenance across servers, network devices, and critical infrastructure.
• Triage and resolve hardware/software issues; escalate complex incidents appropriately.
• Assist with installing and configuring new hardware and software systems.
• Record all maintenance, repairs, and changes in accordance with company procedures.
• Partner with teammates to streamline processes and boost operational efficiency.
• Participate in an on-call rotation and respond to emergencies when required.

• Associate degree in Computer Science, Information Technology, or related discipline — or equivalent experience.
• 1–3 years in a data center or IT support environment.
• Solid grasp of server hardware, networking fundamentals, and data center operations.
• Comfort with monitoring platforms and structured troubleshooting approaches.
• Clear communication and strong teamwork habits.
• Ability to lift and move heavy equipment; comfortable in a physically demanding setting.
• Certifications such as CompTIA A or Network are a plus.

Compliance: Must have OSHA10 and appropriate PPE.

As a Level II professional, you are the steady hand that keeps production humming — safeguarding reliability today while shaping safer, smarter practices for tomorrow.