What are the responsibilities and job description for the Account Executive position at ODX Health?
Are you a relationship builder? Previous experience in any healthcare industry preferred, but not required. We’re seeking a results-oriented Account Executive to represent our laboratory services to physicians, clinics, and healthcare organizations. In this role, you’ll educate providers on the clinical and operational advantages of partnering with a lab that values personalized service, rapid turnaround times, and rigorous compliance with healthcare regulations. You’ll be instrumental in expanding our client base, deepening existing relationships, and ensuring that every provider you work with receives exceptional support and reliable diagnostics they can trust. By building strong relationships and understanding the real-world challenges clinicians face, you’ll serve as both an advocate and a resource—ensuring our clients have the tools they need to care for their patients with confidence. This is your opportunity to make a meaningful impact in patient care while helping grow a respected, mission-driven laboratory. If you’re driven by purpose, passionate about healthcare, and ready to build something meaningful, we’d love to meet you.
Company Description
At ODX Health, our mission is to provide accurate, timely, and reliable clinical laboratory services that support exceptional patient care and advances public health. We are committed to scientific excellence, operational integrity, and compassionate service. Through innovation, continuous improvement, and a dedicated team of professionals, we strive to be a trusted partner to healthcare providers and a vital contributor to the well-being of the communities we serve.
Responsibilities
- Identify, attract, develop, and maintain strong relationships with healthcare providers to drive utilization of the company’s clinical lab services in full compliance with all applicable federal and state regulations.
- Promote and communicate the value of the lab’s services to current and prospective clients through ethical, informative, and targeted outreach strategies.
- Represent and uphold the company’s brand, mission, and commitment to quality in all external interactions.
- Serve as a trusted advisor and lead liaison for assigned clients, ensuring clear communication, service excellence, and understanding of applicable compliance standards.
- Identify and develop new business opportunities while supporting growth within existing client accounts by recognizing areas for improvement and providing client-focused solutions.
- Execute approved public relations and marketing strategies that align with the company’s goals and objectives.
- Participate in and contribute to company-led marketing and outreach projects as assigned.
- Ensure the successful and timely implementation and delivery of lab services and related supplies for all clients.
- Supervise and coordinate the activities of Account Managers or internal teams as needed to support business development efforts.
- Analyze and identify new market opportunities, and collaborate with executive leadership to develop outreach strategies tailored to those markets.
- Prepare and submit accurate, timely reports on client activity, compliance issues, and business development progress.
- Travel as needed to meet with clients, attend events, or support service implementation.
- Act as a conduit of information between the company and its clients, transparently communicating client feedback, service needs, and any developments that may affect the business relationship.
Requirements
- Experience in account management, business development, or sales
- Proven track record of client acquisition and relationship management.
- Exceptional communication, interpersonal, and organizational skills.
- Ability to work independently and collaboratively in a fast-paced, results-driven environment.
- Willingness to travel regularly.