BARTENDER

BARTENDER JOB SUMMARY 

To provide exceptional service to all guests in line with the hotel’s service standards, ensuring a positive and professional image is always presented. Responsible for the preparation and service of alcoholic beverages, non-alcoholic drinks, wine service, and cocktails, maintaining a clean and organized bar environment, handling guest requests, and supporting the smooth operation of the bar.

Minimum of 2 years of bar tending experience in a hotel or a related field required.

Must have a valid Texas Alcoholic Beverage Commission Certification (at start date).

Valid Texas Food Handler's Certification (at start date).

 Must be able to convey information and ideas clearly.

 Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful, high-pressure situations.

 Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

 Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

 Must be able to work with and understand and basic math functions.

 Must maintain composure and objectivity under pressure.

Job Duties & Functions

 Approach all encounters with guests and employees in a friendly, service-oriented manner.

 Maintain regular attendance in compliance with The Company's standards, as required by scheduling which will vary according to the needs of the hotel.

 Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).

 Always comply with The Company's standards and regulations to encourage safe and efficient hotel operations.

Comply with certification requirements as applicable to the position including TABC, Food Handlers, Safety, etc.

Always maintain a friendly and warm demeanor.

 Set up the bar according to hotel standards to ensure that guests are served promptly and efficiently.

 Prepare beverages and cocktails according to the hotel's mixing and presentation standards.

 Serve guests with all beverage requirements in a friendly, courteous, and professional manner.

 Follow all state liquor laws.

Know hotel services and facilities.

 Abide by all hotel policies and safety rules.

 Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.

Respond to guests' problems, complaints, and accidents.

 Be familiar with all fire exit locations and fire extinguisher locations and know how to operate them.

 Employees must always be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.

Ensure that the bar and service areas are kept clean and tidy during service.

 Attend meetings as required by management.

Perform other tasks/jobs as assigned by the supervisor or manager.