Office Administrative Assistant

JOB TITLE: Office Administrative Assistant

REPORTS TO: General Manager

SUPERVISORY: No

CLASS: Full-Part Time

FLSA: Non-Exempt

POSITION SUMMARY:

This position will function as a point of contact for customers, employees and warehouse guest for the brand and the company’s core values. This person will be responsible for the overall office administrative management.

ESSENTIAL DUTIES AND REPSONSIBILITIES:

• Resolve all inquiries and maintain inventory of all office supplies or other office supplies required to maintain business.
• General office support: answer phones, accept packages/mail, maintain phone list vendor/employee, etc.
• Greet guest, suppliers, drivers, etc.… direct them to the appropriate person and/or assist them with their needs.
• Print sales support items (shelf strips, table tents, case cards, wobblers, statics, tap handles, door handle inserts or other small items not provided by the print shop).
• Assist and/or support the sales team and managers as needed with reports, calling customers, vendors, etc.
• Perform other duties as assigned by supervisor or upper management.

EDUCATION:

• High School diploma with 5 years related experience in administration.

EXPERIENCE:

• Experience working with different types of personalities.
• Experience with Customer Service and Vendor Service.

ABILITIES:

• Excellent organizational
• and delegation skills.
• Excellent written and oral communication skills.
• Ability to maintain accurate and complete records.
• Ability to motivate others to accomplish company objectives and demands.
• Ability to work in a fast-paced, dynamic, and physical environment.
• Strong critical thinking skills and decision-making skills.

TECHNICAL SKILLS:

• Proficiency with utilizing computer software, such as Microsoft Word, Excel, Outlook, etc.
• Ability to learn other computer software programs required for the production of business.

PHYSICAL AND ENVIRONMENTAL DEMANDS:

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regular activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor), adding machine, and office printer/copier.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms, speak, and listen.
• Occasional lifting/lowering, pushing, carrying, or pulling up to 15lbs.
• Occasional to rare amount of time include walking, bending, reaching, standing, and stooping.
• Moderate to substantial noise level (i.e., office equipment, forklifts, vehicle, etc..).
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The use of corrective lens to aid the employee is acceptable.
• This position requires you to work indoors in cool conditions.

TRAVEL:

• None

I WILL UPHOLD AND BE A REPRESENT OF THE BELOW COMPANY’S CORE VALUES:

• Excellence: The ability to consistently perform at a high level, to exceed expectations, and to achieve remarkable results. Excellence involves a continuous pursuit of improvement and embracing challenges. It is a mindset and a way of life that involves striving for greatness in all areas of one’s personal and professional life.
• Humility: The quality of being modest and having a modest opinion of oneself. This is shown by a willingness to listen to others, to learn from other’s perspectives and experiences, and to consider others’ opinions and ideas with an open mind.
• Integrity: The quality of being honest, truthful, and having strong moral principles while showing consistency in one’s words and actions and making a commitment to do what is right. This is the foundation for building trust and credibility.
• Accountability: The obligation to accept responsibility for one’s actions and decisions, being answerable for one’s performance and the results achieved, and willingness to accept feedback and criticism in both successes and failures. It is the essential aspect of effective leadership. It is critical for our culture.
• Service-Customer Focused: Customer-focused service is an approach to providing service that places the needs, wants, and expectations of the customer at the center of all interactions. It is demonstrated by active listening, clear communication, and going above and beyond in all service aspects.

I WILL UPHOLD AND BE A REPRESENT OF THE COMPANY’S MAIN COMPONENTS:

• Supply Chain Management: Managing logistics of moving beer from breweries to the distributor’s warehouses, and then to retailers.
• Sales and Marketing: Promoting and selling our beer to retailers and consumers by developing marketing campaigns to build brand awareness.
• Operations Management: Managing the day-to-day activities of a distributor; inventory, order fulfillment, and delivery logistics.
• Customer Service: Providing excellent service to retailers and customers; including timely delivery, accurate order processing, and prompt resolution of any issues that may arise.