What are the responsibilities and job description for the Intensive Outpatient Program Navigator position at Oceans Healthcare?
Louisiana Behavioral Health is a partnership between Ochsner LSU Health Shreveport and Oceans Healthcare, two Louisiana-based providers leading the transformation of behavioral health care through evidence-based, patient-centered treatment for adolescents, adults and seniors.
The Outpatient Navigator, under the supervision of the Director Outpatient Services (OP) and in coordination with the Clinical Director, facilitates in-patient transitions into Oceans Outpatient Program upon patient discharge and thereafter in accordance with Joint Commission, Federal and State Regulations, the Oceans' Mission and Performance Improvement standards.
Essential Functions:
- Conducts and assists in educating inpatient groups about IOP services and benefits of the program.
- Facilitate the admit process for patients stepping down into the IOP program including all required documentation such as screenings, signed consents, etc.
- Responsible for getting all new admit documentation to Outpatient Coordinator or other designated role in time required, prior to admit.
- Meets and escorts patients at time of discharge from hospital to their IOP group.
- Contacts family members of patients to coordinate family participation in therapy sessions.
- Coordinates with case management in discharge planning in accordance with age/disability/cultural needs and involves members of the patient's support system in decision making as appropriate.
- Responds to patient and family inquiries regarding outpatient program.
- Conducts follow ups with patients and families after the completion of patient’s first 2 weeks in outpatient program.
- Communicates all patient and family concerns to IOP director in a timely manner.
- Performs other duties and projects as assigned.