Clerk - Retail Warehouse

Summary

The Retail Receiving Clerk processes and prepares incoming merchandise for distribution to our retail outlets. This role is responsible for sorting retail boxes from general receiving, verifying order accuracy against outlet paperwork, inspecting items for damage, and applying proper tags. Additionally, the clerk utilizes a vehicle to handle retail merchandise deliveries between locations.

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Essential Duties and Responsibilities

• Sorts incoming retail boxes from general receiving and organizes them efficiently in the stockroom.

• Processes orders by verifying that all physical items accounted for match their provided packing slips.

• Compares incoming merchandise against paperwork provided by its designated outlet.

• Tags all approved merchandise accurately with price tags featuring the correct barcode.

• Inspects products thoroughly during the receiving process to ensure they are not damaged.

• Reports any shipment shortages, damages, or paperwork discrepancies immediately to management.

• Enters verified receiving data and inventory updates into the company software database to maintain accurate stock counts.

• Prepares, packs, and labels damaged or incorrect merchandise designated for return to vendors or the main distribution outlet.

• Utilizes manual material handling equipment (such as rolling carts or pallet jacks) to safely transport sorted boxes across the warehouse staging area.

• Safely loads, transports, and delivers retail merchandise to outlets and designated locations.

• Operates vehicles safely in compliance with all traffic laws and performs basic checks to ensure the load is secure before making deliveries.

• Maintains a clean, safe, and highly organized receiving and staging area.

Qualifications

Previous retail, stockroom, or warehouse experience.

Prior receiving and inventory experience preferred.

Must possess a valid driver’s license with a clean, safe driving record for handling deliveries.

Education and/or Experience

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. High school diploma or GED equivalent preferred. Basic computer knowledge a must, with the ability to quickly learn inventory management and retail procurement systems.

Language Skills                                                   

Strong written and verbal English communication skills are essential for success in this position. The selected candidate will be responsible for managing packing slips and purchase orders, and must demonstrate the ability to articulate information clearly while maintaining a precise understanding of all merchandise requests made by the outlets.

Reasoning Ability

Very detail oriented and consistently able to meet critical deadlines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include:

 Must be able to continuously lift, move, and stack heavy retail boxes weighing up to 50 lbs.

• Must be able to work at a fast, efficient pace while continuously handling a high volume of incoming inventory boxes.

• Must be able to safely operate and maneuver manual material handling equipment, specifically rolling carts and pallet jacks, throughout the shift.

• Must have the physical capability and coordination to safely operate and drive company delivery trucks.

• Must be able to stand and walk on hard surfaces for long periods of time.

• Must be able to reach, grab, and lift objects over shoulder height.

• Must be able to squat, kneel, bend, and twist the upper body on a regular basis to safely process and manage inventory.           

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be a team player and provide lateral service.
• Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
• Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
• Be willing and able to work when needed, including weekends & holidays.

Attendance, Appearance and Conduct:

Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines.

Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. 

As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor.

Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, change is workload, rush jobs or technological developments) dictate.