Demo

Senior Manager, Planning - Refrigerated Cargo

Ocean Network Express North America
Richmond, VA Full Time
POSTED ON 3/27/2026
AVAILABLE BEFORE 4/25/2026
Ocean Network Express

Senior Manager, Planning - Refrigerated Cargo

Custom Field 1: USA - Richmond

Location

This hybrid role is based in our Richmond, VA office. In-office work days are Tuesday through Thursday, with the flexibility to work from home on Monday and Friday.

Role Summary

The purpose of this position is to coordinate overall long-term planning and operations under the US and Canada export refrigerated cargo business scope. Support commercial activity and assist with streamlining processes in the TPWB, TAEB, and Latin America Trades. In liaison with management, this function is required to support and help develop marketing strategy for refrigerated business with defined performance metrics. This position will be responsible for detailed analysis relating to cost, market evaluation, and asset utilization on a consistent basis in order to help develop marketing strategy, identify problems and corrective actions, and ensure marketing program success with multiple stakeholders internally and externally. Maximum use of refrigerated equipment (containers, gensets, PPUs, etc.) is one of the critical tasks, in coordination with the Container Flow Management and Operations teams. Support cost-saving initiatives where commercially feasible to reduce downstream impact to ONE bottom line. This position reports to Director, NA Reefer Marketing.

Additional Responsibilities

Leadership and Management Competencies

  • Perform as a day-to-day departmental leader with ability to anticipate challenges, risks, and identify opportunities
  • Monitor vessel and account performance, account segment performance, and trade/commodity lane focus areas to meet target KPIs that allow overall ONE business plan achievement
  • Support reefer pricing manager with analysis of market data to establish minimum rate guidelines.
  • Participate in supervising weekly equipment control and marketing improvement opportunities with GHQ and regional teams as necessary on a cross-functional basis.
  • Recommend solutions and cost comparisons for delay in transit and re-routing cargo
  • Direct Refrigerated Cargo Management teams for booking action and direction as needed
  • Maintain and update refrigerated cargo booking constraints in accordance with operational capabilities or restrictions
  • Through close monitoring and analysis, identify issues with account performance and work with pricing management to develop corrective action that can be communicated to sales.
  • Act in coordination with the Director to perform product and market evaluation analysis
  • Manage, develop, and hold accountable Planning Analysts by offering coaching, training, and mentoring.
  • Communicate necessary information with internal stakeholders as appropriate
  • Ability to implement tactical marketing and sales plans consistent with national and global goals
  • Perform analysis on feeder routes to develop and promote most efficient and cost-effective strategies.
  • Monitor weekly vessel service performance and evaluate/recommend contingency plans when necessary for global trade, along with regional network planning.
  • Work with pricing management to identify promotional cargo opportunities to meet business KPI metrics.
  • Provide Container Flow and Reefer Operation teams with accurate forecasting, both on a short and long-term basis, to manage EQ supply and flow.
  • Ability to work in a collaborative, consensual environment with cross-functional department managers for purpose of improving profitability and service levels, driving efficiency
  • Available for possible travel domestically as required.

Core Required Skills And Competencies

  • Leadership and management skills
  • Leverages quantitative and qualitative data to drive decision-making
  • Ability to translate complex operational data into actionable insights and long-term business solutions
  • Balances operational needs with fiscal responsibility
  • Ability to react quickly to market changes and make timely decisions
  • Ability to autonomously manage a complex workflow and re-prioritize as business needs evolve.
  • Ability to communicate, present, and influence a counterpart at various levels at both internal and external organizations
  • Proven ability to successfully strategize, implement, execute, and achieve day-to-day commercial plans and achieve departmental goals.
  • Collaborative and professional demeanor

Function Specific Skills

  • Budget and Trend analysis
  • Forecasting
  • Successful utilization and understanding of proprietary Transportation Management System
  • Proficiency in Google and Microsoft applications
  • Proficient in creating pivot tables and formulas in Microsoft Excel and G-Sheets
  • Ability to adapt to Google apps, like Slides, Sheets, Docs, and App Script
  • Expertise in managing personnel lifecycles alongside proactive stakeholder engagement

Preferred Years Of Experience

10 years of container shipping or logistics industry experience and 8 years of management experience with direct reports

Required Minimum Education

Bachelor’s degree required

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.

For more information, please visit www.one-line.com

#JIL #ZR

Nearest Major Market: Richmond

Salary.com Estimation for Senior Manager, Planning - Refrigerated Cargo in Richmond, VA
$158,720 to $201,483
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