What are the responsibilities and job description for the Inside Sales Representative - Shipping Logistics position at Ocean Network Express North America?
Ocean Network Express
Inside Sales Representative - Shipping Logistics
Custom Field 1: USA - Boise
Location
Boise, Idaho : This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.
Role Summary
The ONE Care Sales position is responsible for developing, managing and executing the day to day sales strategy and activities on a regional scope under the supervision of the regional Area Sales Manager in Boise, for the LKA/SME customer segment, as assigned. To ensure profitability and volume growth goals under ONE’s marketing and commercial policy/strategy are achieved.
This regional sales position is responsible for meeting key tactical objectives under the guidance of the regional management for ONE Care Sales to achieve specific service string, customer segmentation or trade lane objectives as directed by RHQ marketing.
Additional Responsibilities
Regional Sales Performance and Execution
Nearest Secondary Market: Meridian
Inside Sales Representative - Shipping Logistics
Custom Field 1: USA - Boise
Location
Boise, Idaho : This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.
Role Summary
The ONE Care Sales position is responsible for developing, managing and executing the day to day sales strategy and activities on a regional scope under the supervision of the regional Area Sales Manager in Boise, for the LKA/SME customer segment, as assigned. To ensure profitability and volume growth goals under ONE’s marketing and commercial policy/strategy are achieved.
This regional sales position is responsible for meeting key tactical objectives under the guidance of the regional management for ONE Care Sales to achieve specific service string, customer segmentation or trade lane objectives as directed by RHQ marketing.
Additional Responsibilities
Regional Sales Performance and Execution
- Manage all necessary activities to support a list of SME customers including but not limited to rate quoting, contract filing, Account Planning, credit applications, NORF maintenance, ONE Quote and DAR creation.
- Leverage ONE tools, processes and ROOT initiatives including ONE Force, Tiger, Titan, e- commerce, ONE Quote and on-boarding to effectively manage SME customer list without the need for additional sales support.
- Act to achieve the specific corporate business/marketing plans and regional business objectives under the guidance of Sales Management in region.
- Implement and manage business development activities in line with a target account pipeline and achieve regional account portfolio expansion goals outlined by Sales Management in region.
- Meet and exceed business plan goals, set by Sales Management in region, relative to the regional-specific objectives.
- Identify and act to meet or exceed individual expected account performance, measure, monitor and be accountable to meeting plan.
- Perform and report specific regional budgets, sales plans, and KPIs under the guidance and supervision of Sales Management in region. Direct and Manage Horizontally
- Demonstrate effective relationships with other internal stakeholders to ensure a collaborative team, cross-functional level, performs to attain regional sales plan (i.e.--Operations, Pricing, Customer Service, other Sales Regions, Accounting)
- Ability to effectively manage an SME account base from an ONE office without face to face, direct customer contact.
- Ability to communicate necessary information with customers and stakeholders as appropriate.
- Successful persuasion, negotiation, and problem-solving skills with customers and stakeholders both inside and outside.
- Accountability for profitable business development and regional sales to onboard new business.
- Ability to work in a collaborative, consensual environment with cross-functional department managers for purpose of improving profitability and service levels, and driving efficiency
- Proven ability to successfully strategize, implement, execute and achieve day to day commercial plans to support and meet departmental goals.
- Ensure customer profiles and relevant contacts, business management is kept current and completed in ONE Force as required.
- Initiate all facets of the sales process: lead generation, opportunity qualifications, sales execution solution and business case development, negotiating and closing
- Strong track record to take initiative, establishing goals and metrics for meetings/exceeding goals/ targets.
- Proven ability to lead and drive his or her performance from plan to close.
- Professional and personable demeanor.
- Able to build rapport across varying personality types.
- Ambitious and self-motivated
- Strong communication skills, verbal and written
- 1 years of sales or marketing experience in container shipping or logistics sectors preferred
- Bachelor’s Degree Preferred
Nearest Secondary Market: Meridian