What are the responsibilities and job description for the Business Analyst - Hybrid, OH position at Ocean Blue Solutions Inc?
Submission Due Date: 09/23/2025
Client - State of Ohio
Hybrid Schedule - Will be set as needed
The Business Analyst 1 position acts as the escalation point for high priority support issues; serves as a subject matter expert for one or more custom applications; serves as liaison to the technical team; provides analyses for management review and ensures that quality standards are followed.
Performs diagnostics, works with technical and non-technical team, and recommends changes. Monitors the team’s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. Manages expectations at all levels: customers/end users, stakeholder and program leadership. Develops system usage materials, reports and guidelines on system use and services.
Client - State of Ohio
Hybrid Schedule - Will be set as needed
The Business Analyst 1 position acts as the escalation point for high priority support issues; serves as a subject matter expert for one or more custom applications; serves as liaison to the technical team; provides analyses for management review and ensures that quality standards are followed.
Performs diagnostics, works with technical and non-technical team, and recommends changes. Monitors the team’s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. Manages expectations at all levels: customers/end users, stakeholder and program leadership. Develops system usage materials, reports and guidelines on system use and services.
