Business Analyst 3 - Onsite, OH

Submission Due Date: 01/13/2026

Client - State of Ohio

Onsite

This position will be working as an Ohio Department of Medicaid (ODM) Office of Information & Technology Services (ITS) Senior Business Analyst for ITS in-house projects and will also be involved in various Ohio Medicaid Enterprise Systems (OMES) modules implementation projects as needed. The position will function as a member of the ITS team.

Responsibilities

• Act as the intermediary between business and IT, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes.
• Work with business partners to elicit high-level requirements and capture business needs.
• Understand the customer journey and define user requirements.
• Identify unarticulated business needs and coordinate between stakeholder groups to address them.
• Provide consultative support on business-led technology initiatives.
• Work with technical team in creating prototypes and codesigning innovative solutions.
• Elicit, analyze, specify, and validate the business needs of stakeholders.
• Collaborate with project sponsors to determine project scope and vision.
• Conduct interviews to gather customer requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios, and other methods.
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Work with stakeholders and project team to prioritize collected requirements.
• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develop and utilize standard templates to write requirements specifications accurately and concisely.
• Translate conceptual customer requirements into functional requirements and non-functional requirements in a clear manner that is comprehensible to developers/project team.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Assist in defining and executing test cases.
• Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Works collaboratively with Medicaid ITS team and OMES modules key project staff to ensures project (Internal and external application such as OMES etc.) needs for functionality are attained as reflected in the requirements for the solution.
• Review and provide feedback on deliverables to ensure the deliverables are completed with quality.
• Provide guidance and/or instruction to junior staff members.
• Perform other duties as assigned
  
  

Detailed Day-To-Day Job Duties To Be Performed

• Act as the intermediary between business and IT, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes.
• Work with business partners to elicit high-level requirements and capture business needs.
• Understand the customer journey and define user requirements.
• Identify unarticulated business needs and coordinate between stakeholder groups to address them.
• Provide consultative support on business-led technology initiatives.
• Work with technical team in creating prototypes and codesigning innovative solutions.
• Elicit, analyze, specify, and validate the business needs of stakeholders.
• Collaborate with project sponsors to determine project scope and vision.
• Conduct interviews to gather customer requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios, and other methods.
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Work with stakeholders and project teams to prioritize collected requirements.
  
  

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• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develop and utilize standard templates to write requirements specifications accurately and concisely.
• Translate conceptual customer requirements into functional requirements and non-functional requirements in a clear manner that is comprehensible to developers/project team.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Assist in defining and executing test cases.
• Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Works collaboratively with OMES modules key project staff to project needs for functionality are attained as reflected in the requirements for the solution.
• Review and provide feedback on OMES module contractor’s deliverables to ensure the deliverables are completed with quality.
• Provide guidance and/or instruction to junior staff members.
• Perform other duties as assigned
  
  

Required Skill Sets

• Required Education: BS/BA degree or combination of education & experience
• 10-14 years of broad IT domain experience in three or more of the following areas: Applications Development, Enterprise/Solution Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support.
• 8 years of IT Business Analyst working experience, especially in developing business requirements, functional requirements, and non-functional requirements.
• Experience conducting facilitated workshops for requirements gathering and analysis with multiple entities.
• Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).
• Extensive experience in converting business requirements and functional requirements to use cases and user stories with acceptance criteria.
• Demonstrated ability to engage both developers and business partners to achieve target outcomes.
• Demonstrated knowledge of both traditional Waterfall and Agile methodologies.
• Demonstrated ability to quantify resource requirements and measure and communicate proposed project benefits.
• Experience developing report/dashboard specifications.
• Experience developing Requirements Traceability Matrix.
• Strong organization and writing skills. Experienced developing graphic representations.
• Excellent written and oral communication skills interacting with technical and business teams.
• Excellent analytical and problem-solving skills.
• Strong risk assessment, problem resolution, negotiation, and influencing skills.
  
  

DESIRED Skill Sets

• IIBA-certified Business Analyst
• 3 years of experience in Medicaid and/or healthcare systems development projects
• Excellent interpersonal and written/oral communication skills, including ability to negotiate compromise and demonstrate diplomacy in sensitive situations as well as interact effectively with peers and management across diverse cultures and fast-paced environment
• Ability to work independently, as well as part of a team
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Recognize patterns and opportunities for improvement throughout the entire organization
• Establish facts and draw valid conclusions