What are the responsibilities and job description for the Dental Receptionist and Insurance Coordinator position at OCD Dental?
Overview
We are seeking a welcoming and happy receptionist to join our family dental office. You will play a crucial role in greeting patients, answering phone calls, verifying insurance eligibility, and assisting with appointment scheduling . This position requires a strong understanding of dental terminology, coding, and insurance to support our doctors. While we would prefer you to have existing experience in the dental field, we are open to training on the job. We are a family owned small business, and have a fun time at work. We hope to have a great balance in the office of taking outstanding care of our patients, who we view as family, while also providing our staff with a friendly, family atmosphere.
Responsibilities
- Greet and welcome patients as they visit for their dental appointments.
- Answer phone calls and questions as they happen
- Verify patient insurance coverage and benefits prior to appointments and procedures.
- Maintain accurate medical records and ensure they comply with HIPAA regulations.
- Provide support in managed care processes, including authorizations and referrals.
- Stay updated on changes in insurance policies, coding practices, and medical terminology.
Requirements
- Proven experience in a medical office setting with a focus on insurance coordination or related roles.
- Strong knowledge of medical records management and HIPAA compliance.
- Experience with insurance verification processes and managed care systems.
- Excellent organizational skills with attention to detail and accuracy.
- Strong communication skills, both written and verbal, to interact effectively with patients, providers, and insurance companies.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with open dental software is a plus.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Ability to Commute:
- Cypress, TX 77429 (Required)
Work Location: In person
Salary : $18 - $22