What are the responsibilities and job description for the Service Receptionist position at OC Welch Ford Lincoln?
Service Department Receptionist - Now Hiring
We are seeking a friendly and computer-literate individual with excellent communication skills to join our team as a Service Department Receptionist. This role is key to ensuring smooth operations and a positive customer experience. Previous BDC experience a plus.
Responsibilities:
We are seeking a friendly and computer-literate individual with excellent communication skills to join our team as a Service Department Receptionist. This role is key to ensuring smooth operations and a positive customer experience. Previous BDC experience a plus.
Responsibilities:
- Handle incoming calls for appointments and service status updates
- Schedule mobile service and recall appointments
- Communicate clearly and professionally with customers and staff
- Maintain accurate records and use computer systems efficiently
- Strong verbal and written communication skills
- Comfortable using computers and scheduling software
- Organized, dependable, and customer-focused
- Previous receptionist or automotive service experience is a plus
- Competitive wages
- Multiple insurance programs
- Paid Time Off (PTO)
- Paid holidays
Salary : $16
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