Sales Manager - Real Estate Team (Phone Sales)

Sales Manager – Real Estate Team (Phone Sales)

Location: Irvine, CACompensation: Base salary performance bonuses/commission (based on experience and team results)

About OC Home Buyers

OC Home Buyers is a leading real estate investment company dedicated to acquiring, rehabilitating, and reselling residential properties. We are committed to excellence in every project, ensuring that our properties meet the highest standards while creating a positive impact in our communities.

Join our team and become a part of our dynamic and fast-paced environment.

Position Overview

The Sales Manager will oversee the day-to-day operations of the sales department, managing a team of phone-based real estate sales representatives. This leader will be responsible for hiring, training, motivating, and holding accountable all sales employees while ensuring department performance meets company standards.

The ideal candidate is both a strong operator and motivator, with proven experience in managing inside sales teams and achieving measurable results in a competitive environment.

Key ResponsibilitiesTeam Leadership & Management

• Directly manage all sales representatives, including setting expectations, conducting daily/weekly meetings, and providing regular performance reviews.
• Recruit, hire, and onboard new sales team members.
• Train team members on sales processes, scripts, negotiation strategies, and compliance.
• Foster a culture of accountability, continuous improvement, and results.

Performance Oversight

• Monitor sales KPIs daily (dials, contacts, offers made, contracts secured, revenue).
• Develop and implement strategies to ensure targets are met or exceeded.
• Audit calls and provide feedback to improve quality, conversion, and compliance.
• Resolve escalated customer or client issues in a professional and timely manner.

Sales Process & Strategy

• Own and refine the inside sales process, ensuring consistency across the team.
• Collaborate with marketing and operations to ensure smooth lead handoff and proper CRM usage.
• Track and report on sales metrics to senior leadership.
• Create incentive structures that drive high performance while aligning with company goals.

Coaching & Development

• Conduct regular 1:1 coaching sessions and role-play training.
• Identify performance gaps and create action plans to improve results.
• Build leadership within the team by developing assistant managers and future leaders.

Qualifications

• 3 years of experience in real estate, sales management, or inside sales leadership.
• Proven track record of leading a phone sales team to hit or exceed revenue goals.
• Strong understanding of sales psychology, negotiation, and closing strategies.
• Excellent communication, coaching, and conflict-resolution skills.
• Metrics-driven mindset; able to analyze KPIs and take corrective action.
• Experience with CRM systems and sales reporting tools (Resimpli, Podio, Salesforce, etc. a plus).
• Self-motivated, detail-oriented, and able to thrive in a fast-paced environment.