What are the responsibilities and job description for the OB/GYN Front Office Staff position at obstetrics & gynecology?
Essential duties include:
--Cordially greeting patients and checking them in! Collect patient ID and insurance card and enter it accurately into the EMR (Athena) and scan it in.
--Have patient complete registration form and financial forms required by the practice and scan it in.
--Accurately determine and collect the correct copay and/or deductible owed by the patient for that day's appointment. This requires basic understanding of billing, coding and insurance verification.
--Answer phone calls promptly and professionally for patients wanting to schedule an appointment. Route other calls to appropriate persons in the office.
--Call patients to schedule/confirm an appointment that they requested on-line or were referred to our practice by their primary care provider.
-- Verify insurance by phone and/or on-line verification the correct copay and deductible owed for the office appointment, procedure in office or surgery to be done at hospital. For example in-office procedures (colposcopy, hysteroscopy, EMB/ECC, IUD placement, and Novasure ablation) and hospital procedure (hysterectomy, myomectomies, OB deliveries). Communicate these benefits to the patient.
--Fax documents, scan documents into EMR, complete medical records request.
--Assist with scheduling surgeries and deliveries at the hospital. And be quick to assist with rescheduling patients in the office when doctor has to promptly leave for a delivery!
We are a one physician and one nurse practitioner Ob/Gyn practice that is well established and busy. We are looking for someone to join our work "family". They should have strong communication and customer service skills along with time management skills but above all they should have strong work ethics and be a team player who can multi-task in a fast paced environment. Willingness to learn new things will help you to succeed in our practice! If this describes you and you have a positive and caring attitude toward patients and their family come join our team!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17