What are the responsibilities and job description for the Facilities Services Supervisor (East Madison) position at Oakwood Brand?
MISSION STATEMENT
We are Called to serve a thriving community of seniors that live with dignity, connection and purpose.
CORE VALUES
Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values:
- Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another.
- Faith: We have a commitment to remain true to the vision and mission of Oakwood.
- Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all.
- Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers.
- Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.
ESSENTIAL RESPONSIBILITIES (including but not limited to) of a Facilities Services Supervisor
- Provides leadership, supervision, training, performance evaluation, and coaching to direct reports.
- Conducts effective staff scheduling and payroll management functions, ensuring departmental 24/7 on-call coverage for emergency calls.
- Collaborates with Facility Services Manager to ensure:
- computerized maintenance management system and associated workflows, including development of and adherence to preventative maintenance schedules.
- facility-related compliance and required documentation for CMS and state regulations and life safety code.
- effective budget management.
- Ensures uninterrupted operation of building systems.
- Ensures a high level of customer services and quality outcomes for customers.
ESSENTIAL QUALIFICATIONS of a Facilities Services Supervisor
- Knowledge of facilities operations, HVAC and equipment maintenance practices for electrical, plumbing and mechanical operations.
- Exercises good judgment and makes sound decisions including ability to prioritize.
- Knowledge of federal and state regulations related to maintenance operations of healthcare facilities.
- Demonstrated willingness to learn skills related to the job and ability to develop those skills to assure quality of services at Oakwood.
- Handles confidential information.
- Effectively communicates with both staff members and residents.
- Willing and able to accept flexibility in work schedule.
- Possession of a valid driver’s license.
- Basic computer skills i.e. Microsoft Office applications.
EXPERIENCE, EDUCATION, AND/OR TRAINING
- At least 3 years of facility services experience or supervisory experience required.
- Bachelor, Associates or Technical degree, preferred.