What are the responsibilities and job description for the Move In Coordinator position at Oaks Of Clearwater?
Company Description
Oaks Of Clearwater is a 15 story waterfront senior living community offering Independent Living, Assisted Living, Memory Care and Skilled Nursing. Dedicated to providing excellent services, the company focuses on maintaining the health and well-being of its residents.
Role Description
This is a full-time on-site role for a Move In Coordinator located in Clearwater, FL. The Move In Coordinator will oversee the entire move-in process for new residents, ensuring a smooth transition into the community. Responsibilities include managing paperwork, coordinating with staff and families, conducting orientations, and addressing any concerns or questions throughout the process. The Coordinator will also assist with maintianing CRM system, phone calls, follow ups, tour assistance, and support sales and marketing efforts.
Qualifications
- Administrative and organizational skills to manage paperwork, scheduling, and resident records.
- Excellent communication and interpersonal skills to collaborate with residents, families, and staff effectively.
- Problem-solving abilities and attention to detail to address concerns and ensure a seamless move-in process.
- Empathy and customer service experience to prioritize resident satisfaction and comfort.
- Familiarity with healthcare or residential environments is preferred.
- Proficiency in using office software and management tools.
- High school diploma or equivalent required; experience in senior living prefered.