What are the responsibilities and job description for the HR Workday Support position at Oakridge Staffing?
Global luxury retailer based in NYC is looking for a Human Resources Technology Specialist.
Role Overview
As an HR Technology Specialist, you will be a key member of the Operations Human Resources Team, reporting directly to the Director HR Technology. You will play a crucial role in supporting the strategic vision and roadmap for the HR systems landscape in the Americas.
Responsibilities
- HR Systems and Applications Support
- Provide L2 operational support for HRIS, including resolving user tickets, troubleshooting system issues, and ensuring data integrity and security within Workday (HCM/Payroll/Time Tracking, etc.), SAP HR, Varicent, Cornerstone, and other HR systems.
- Systematically review all open tickets, manage resolution, follow up with users, and escalate complex issues to L3 teams or the Director HR Technology as required.
- Support Workday HCM/Payroll/Security and time tracking setup amd administration as well as the interfaces with other systems.
Qualifications
Education
- College education or technical school background required; Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field preferred.
Skills/Abilities
- HR Technology Expertise: 2-5 years of HR Technology L2 support experience, focusing on system support, testing, and data analysis. Essential hands-on experience with Workday HCM; preferred experience with SAP HR modules and other HR systems (e.g., timekeeping, payroll, benefits, LMS), or a strong aptitude for learning new technologies.
Salary : $90,000 - $110,000