What are the responsibilities and job description for the Residential Scheduler - Mishawaka position at Oaklawn?
Residential Scheduler - Mishawaka
Are you looking for a rewarding and supportive work environment with opportunities to grow? Join Oaklawn, where hope and healing begin, in addressing the mental health needs of our community.
Who We Are
Oaklawn is the leading provider of mental health and addiction services in Elkhart, Goshen, South Bend, Mishawaka and the surrounding communities of northern Indiana. We serve 27,000 children, adolescents and adults annually through treatment that spans the continuum of care. Our services range from skilled care, specializing in complex cases.
With nearly 900 employees on four campuses, Oaklawn offers unparalleled clinical training and robust opportunities for growth. Oaklawn has led ground-breaking initiatives in children's mental health, addiction treatment, cross-cultural outreach, housing for seriously mentally ill adults and more. Our staff have unique opportunities for advancement while working on the cutting edge of community mental health.
What We Offer with the Residential Scheduler position:
We offer competitive compensation, a full benefits package and career advancement opportunities.
Are you looking for a rewarding and supportive work environment with opportunities to grow? Join Oaklawn, where hope and healing begin, in addressing the mental health needs of our community.
Who We Are
Oaklawn is the leading provider of mental health and addiction services in Elkhart, Goshen, South Bend, Mishawaka and the surrounding communities of northern Indiana. We serve 27,000 children, adolescents and adults annually through treatment that spans the continuum of care. Our services range from skilled care, specializing in complex cases.
With nearly 900 employees on four campuses, Oaklawn offers unparalleled clinical training and robust opportunities for growth. Oaklawn has led ground-breaking initiatives in children's mental health, addiction treatment, cross-cultural outreach, housing for seriously mentally ill adults and more. Our staff have unique opportunities for advancement while working on the cutting edge of community mental health.
What We Offer with the Residential Scheduler position:
We offer competitive compensation, a full benefits package and career advancement opportunities.
- Start earning PTO the day you start
- Work life balance
- Employee assistance program
- Regular supervision to grow clinical/professional skills
What You’ll Do as a Residential Scheduler:
Primary duties:
- Use the When-To-Work (WTW) scheduling program
- Coordination of 24/7 scheduling for C&A Residential Direct Care staff teams for 8 residential units, including add/delete employees, track trainings/PTO/overtime hours.
- Identify shortages on the schedule and find coverage (moving staff from other units based on current ratio needs, contacting PRN/on-call staff, mandating OT based on protocol).
- Communicate all mandated shifts, cancelled mandated shifts, unit switches, or other schedule changes directly to the staff involved via email and/or phone call.
- Communicate any last minute needs to Program Coordinator or Campus Charge on duty for evening and/or weekend coverage needs.
- Participate in all meetings related to scheduling including a weekly meeting with Program Coordinators on Tuesday mornings.
- Coordinate with care facilitators and other members of residential clinical team for staffing needs regarding supervised visits, court appointments, doctor appointments, and other transportation needs.
- Document all changes accurately, including on the weekly schedules, mandate lists, and any other pertinent forms
- Train new employees how to use the system.
Requirements:
High School Diploma is required.
Must be at least 21 years of age.
Administrative experience preferred.
Experience with scheduling software highly recommended.
This is a full time position at the Mishawaka location with a full benefit package.