Human Resources Coordinator

Duties and Responsibilities:

·         Be the go-to resource for team members, providing on-site HR support, answering questions, and connecting them to the right resources.

·         Conducting workplace investigations and effectively managing employee relations issues with field leadership. Providing conflict resolution support to leadership and team members.

·         Managing leave of absences and worker’s compensation claims (return to work/modified duty). This includes educating, communicating, designating leave types based on federal and/or state laws, sending paperwork, obtaining reports, and performing other relevant tasks.

·         Support new hire orientations and onboarding, making sure every new team member feels welcomed and set up for success.

·         Help ensure policies are applied fairly and consistently, building trust and clarity for both managers and team members.

·         Assist with employee relations by addressing employee concerns, resolving conflicts, and maintaining a positive work environment.

·         Work with field leadership to ensure all PAF forms are completed appropriated and submitted timely

·         Oversee effective orientation, onboarding & training to drive engagement and retention.

·         Ensures and facilitates effective communication to all team members in the store.

·         Engages leadership to communicate and follow up with team members.

·         Provides consultation, direction, and recommendations to field leadership regarding employee relations activities, dispute resolution procedures, corrective and disciplinary actions, terminations and EEO matters affecting employment.

·         Assists with creating and implementing disciplinary action, performance improvement initiatives and terminations.

·         Assist in employee relations by listening to concerns, documenting issues, and supporting conflict resolution, always with a people-first approach.

·         Partner with site leadership to identify training needs and help coordinate development opportunities that help our people grow.

·         Support employee engagement initiatives that foster a workplace where people feel valued and connected.

·         Collect and maintain HR data and metrics with accuracy, giving the HR team insights to make people-focused decisions.

·         Travel regularly to provide a visible, in-person HR presence.

·         Assist in drafting and coordinating disciplinary actions, performance improvement initiatives, and terminations in partnership with the HR Manager/Head of HR.

·         Serve as the first point of contact for team members requesting ADA accommodation or leaves of absence (FMLA, worker’s comp, STD/LTD), providing guidance on the process and connecting them with the benefits team for case management.

·         Act as the liaison with our worker’s compensation insurance provider, making sure site teams are informed and supported.

·         Jump in wherever needed to support the HR team’s broader initiatives and goals.