What are the responsibilities and job description for the Office Support Clerk position at Oakland County, Michigan Government?
Overview & Benefits
Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.
When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.
For more information about Oakland County benefits and employee perks, please visit:
https://www.oakgov.com/government/human-resources/benefits/new-hire
General Summary
Annual Salary: $37,067 - $50,166
This position is onsite.
Are you detail-oriented, organized, and interested in supporting the legal system behind the scenes? As an Office Support Clerk in the Legal Records Division, you’ll help maintain the integrity of official court documents and provide exceptional service to the public and legal community. From assisting with civil, criminal, and domestic court inquiries to fulfilling records requests and handling cashiering duties, your work ensures accuracy, compliance, and efficiency in daily court operations. This is a great opportunity to build your skills and contribute to the essential record keeping functions of the Oakland County Circuit Court.
What You’ll Do
Minimum Qualifications
EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES
Required Minimum Qualifications
Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications. Refers clients and forwards messages to proper parties.
Responds to inquiries from the public and other customers and stakeholders via phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information.
Confers with County Clerk/Register of Deed supervisors as needed to provide complete responses.
Analyzes and extracts pertinent information from relevant documents and accurately enters in the information into the County Clerk/Register of Deeds department databases.
Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee listings.
Sorts, opens, and distributes in-coming mail and departmental materials.
Within The Department, Additional Responsibilities Vary By Division, Including
When assigned to Legal Records, supports processing court filings of civil, criminal, and domestic cases for the Oakland County Circuit Court; fulfills record requests; cashiering and cash handling.
Utilizes current Countywide and/or department specific software to complete assignments.
Essential Mental & Physical Requirements
Ability to communicate to accurately convey information, using tact and diplomacy.
WORKING CONDITIONS
Work is performed in a typical office environment.
IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.
Additional Desirable Qualifications
Union*
BU59- United Auto Workers (UAW) Local 889: Clerk/ROD Non-Supv (UAW)
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Inclusion Statement
Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.
Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.
When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.
For more information about Oakland County benefits and employee perks, please visit:
https://www.oakgov.com/government/human-resources/benefits/new-hire
General Summary
Annual Salary: $37,067 - $50,166
This position is onsite.
Are you detail-oriented, organized, and interested in supporting the legal system behind the scenes? As an Office Support Clerk in the Legal Records Division, you’ll help maintain the integrity of official court documents and provide exceptional service to the public and legal community. From assisting with civil, criminal, and domestic court inquiries to fulfilling records requests and handling cashiering duties, your work ensures accuracy, compliance, and efficiency in daily court operations. This is a great opportunity to build your skills and contribute to the essential record keeping functions of the Oakland County Circuit Court.
What You’ll Do
- Answer inquiries from the public, filing parties, and attorneys for civil, criminal, and domestic cases filed with the Circuit Court.
- Fulfill public and internal record requests while maintaining confidentiality and accuracy.
- Perform cashiering duties, including receiving payments and issuing receipts.
- Enter, retrieve, and verify data using department-specific software and Microsoft Office tools.
- Play an important role in supporting the justice system through accurate and timely recordkeeping.
- Gain valuable experience in legal processes, clerical work, and public service.
- Work with a supportive team in a professional environment that values precision and organization.
- Grow your career while helping residents and legal professionals access court information.
Minimum Qualifications
EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES
Required Minimum Qualifications
- Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test.
- Have had at least six (6) months of full-time clerical work experience.
Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications. Refers clients and forwards messages to proper parties.
Responds to inquiries from the public and other customers and stakeholders via phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information.
Confers with County Clerk/Register of Deed supervisors as needed to provide complete responses.
Analyzes and extracts pertinent information from relevant documents and accurately enters in the information into the County Clerk/Register of Deeds department databases.
Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee listings.
Sorts, opens, and distributes in-coming mail and departmental materials.
Within The Department, Additional Responsibilities Vary By Division, Including
When assigned to Legal Records, supports processing court filings of civil, criminal, and domestic cases for the Oakland County Circuit Court; fulfills record requests; cashiering and cash handling.
Utilizes current Countywide and/or department specific software to complete assignments.
Essential Mental & Physical Requirements
Ability to communicate to accurately convey information, using tact and diplomacy.
WORKING CONDITIONS
Work is performed in a typical office environment.
IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.
Additional Desirable Qualifications
- Coursework, training, and/or experience in office support methods and technology.
- Ability to communicate with the public in a clear, polite, and courteous manner.
- Reasonable knowledge of grammar, spelling, punctuation, and arithmetic.
- Reasonable ability to follow oral and written instructions.
- Reasonable ability to write legibly.
- Reasonable skill and ability in operating a variety of office machines such as photocopiers, computer printers and fax machines.
- Reasonable ability to make routine decisions in accordance with departmental policies and procedures.
- Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software.
- Cashiering and cash handling experience.
Union*
BU59- United Auto Workers (UAW) Local 889: Clerk/ROD Non-Supv (UAW)
- If applicable
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Inclusion Statement
Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.
Salary : $37,067 - $50,166